Business Details
29 Years
experience
Your Trusted Pet Boarding & Daycare Resort in Sussex County
Pet Spa & Resort has been dedicated to enhancing the lives of pets since 1997. Our 28-acre facility provides a tranquil environment where pets receive comprehensive care through our all-inclusive boarding and daycare programs. Our trained staff prioritizes individual attention, ensuring each pet receives personalized care that strengthens the bond between animals and their owners. We combine physical activity, mental stimulation, and emotional support to create a holistic experience for dogs. As the only pet resort in Sussex County, we maintain a commitment to excellence in grooming, boarding, and daycare services.Our team's extensive training ensures pets are treated with the same love and care they receive at home. We offer 24/7 booking convenience through our mobile app while maintaining competitive rates for our services. Our facility features play rooms, nature trails, and webcams for real-time pet monitoring. We foster a culture of compassion, treating every pet as part of our extended family. Our loyalty rewards program and referral incentives demonstrate our ongoing commitment to pet owners.
Services
Boarding
Daycare
Grooming
Mobile App Booking
Loyalty Rewards
Details
- Year established: 1997
Highlights and features
- We offer 28-acre facilities with nature trails and play rooms for comprehensive pet exercise
- Our staff receives extensive training to provide personalized care for each pet
- We've specialized in all-inclusive pet services since 1997 with competitive rates
- Our 24/7 mobile booking system offers convenient access to services
- We provide real-time pet monitoring through customer portal webcams
What people say
Attentive staff
Spacious facilities
Pets' enjoyment
Nature trails
Play areas
Services
Boarding
Our all-inclusive boarding service provides secure accommodations with 24/7 staff supervision. Pets enjoy daily playtime in specialized rooms and access to nature trails. Each boarding package includes personalized care routines and real-time monitoring through webcams.
Daycare
Daily daycare programs feature structured play sessions in our 28-acre facility. Dogs receive socialization opportunities, mental stimulation, and physical exercise. The service includes trained staff supervision and optional nature walks for comprehensive wellbeing.
Grooming
Professional grooming services include bathing, coat trimming, and nail care. Our experienced groomers use premium products to maintain pets' hygiene and appearance. Services are available as standalone appointments or add-ons to boarding/daycare packages.
Mobile App Booking
Our dedicated mobile app enables 24/7 booking of services with instant confirmation. The platform includes customer portal access to webcams and account management features. Users receive exclusive app-based promotions and loyalty rewards tracking.
Loyalty Rewards
Our loyalty program offers tiered benefits based on spending levels. Members earn points redeemable for free services and receive exclusive discounts. The program includes referral bonuses and special promotions for frequent users.
Questions
What services does The Pet Spa & Resort offer?
We provide boarding, daycare, grooming, and pet wellness programs with 24/7 booking access through our mobile app.
How long has The Pet Spa & Resort been in business?
We've served Sussex County since opening our 28-acre facility in 1997 with trained pet care professionals.
Can I monitor my pet during their stay?
Yes, our customer portal provides real-time webcam access to observe your pet's activities anytime.
Do you offer discounts for frequent users?
Our loyalty rewards program provides tiered benefits and our referral program offers $30 credits for both parties.
What makes your facility unique?
Our 28-acre property features dedicated play rooms, nature trails, and webcams for comprehensive pet care monitoring.
Reviews (7)
Mary Di Domenico
May 29, 2022
Report
We needed day care for our two dog Gs while we attended my mother-in-law's funeral. Pet Spa did an awesome job and since it was our first time with them it was even free! We dropped off the dogs that morning and picked them up that afternoon happy and tired.
Monica Gonzalez
May 29, 2022
Report
Autumn, my labradoodle, gets so excited when I take her to Pet Spa. She seems to love all of the employees. When she comes home, she's pretty tired so I know she got her workout. The socializing has helped her calm down around other dogs and humans.
June Ionta
Sep 08, 2021
Report
My dog has always been well cared for.it could be for just a playday visit for socialization or when we vacation. He has so much fun and I am pleased that his day is shared with me at pick up. The caregivers (staff) are attentive to my dog's specific needs and are quick to interact with each pet in the many play yards. The management team is friendly and professional, and it's so easy to drop off and pick up my pup. He is always happy to play at The Pet Spa and Resort.
Elise Ehlberg
Aug 30, 2021
Report
Overall the Pet Spa has been my go to for doggy day care and pet grooming. They have had some issues with COVID which has made them less then perfect. But they care about my dogs and are very respectful!
C. R.
Aug 28, 2021
Report
We used the petspa for years. New owners with a less personal approach to guests took over a few years back. And there are a lot of complaints on FB too. They don't really interact with the dogs, just grab a leash and go. They lost an amazing groomer. It is a corporate feel and not the pet loving staff previous who knew our dogs personality. We gave it a shot, but found an amazing family run boarding facility that is way better.
Pilar Soel
Jul 25, 2021
Report
My friends recently brought their dog here and the poor thing received kennel cough. Unfortunately my dogs were in contact with hers and they also have it now too, i rushed them over to the highlands vet in sparta. For such a reputable place you'd think they'd be sanitizing place. Hamburg vet clinic also informed us that 4 other cases came from this place! She called to inform The Pet Spa & Resort of our dogs getting sick and they replied by saying they had informed her of the outbreak prior to her boarding her animal (Which they did not)!
Who in their right might would leave them there knowing theyve had a recent out break of kennel cough. You leave your pets in a place you deem safe, hope their taken care of, and come back healthy. So not only do you pay to keep them their but now you have to pay vet bills because they failed to keep the place clean and they DID NOT compensate her. SHAME ON YOU
Who in their right might would leave them there knowing theyve had a recent out break of kennel cough. You leave your pets in a place you deem safe, hope their taken care of, and come back healthy. So not only do you pay to keep them their but now you have to pay vet bills because they failed to keep the place clean and they DID NOT compensate her. SHAME ON YOU
Meg Altamura
Jul 24, 2021
Report
Left my dogs with them for one week. Apparently kennel cough was going around- they failed to notify or even attempt to notify us and both of my dogs now have pneumonia - DESPITE having ALL SHOTS! This place won't answer and have not closed their doors despite knowing what is going around their filthy facility. I've had to hire an attorney to ensure they are held accountable for the result of their disgusting mishandling of my family. The sheer disregard of the health and safety of my dogs is disgraceful. If you have reservations any time in JULY 2021 PLEASE RECONSIDER FOR THE SAFETY OF YOUR BELOVED PET(S)!
