Business Details
23 Years
experience
Your Trusted Pet Care Destination in Hereford, AZ
At Goin’ to Grandma's, we have dedicated ourselves to providing exceptional care for pets since 2003. Our facility, located on 20 acres in Hereford, Arizona, offers a home-away-from-home experience with climate-controlled indoor spaces, shaded outdoor runs, and specialized accommodations for both dogs and cats. Our owners, Mary Russell and Joddi Harbuck, bring decades of combined experience in pet care, including professional training, obedience instruction, and community involvement in canine events. We offer a wide range of services, including boarding, doggie day camp, grooming, and retail products, all designed to meet the needs of pets and their owners. Our team lives on-site, ensuring pets receive attention throughout the day and after hours.We prioritize safety, comfort, and individualized care, with temperament-tested daycare programs and certified staff trained in dog behavior. Our commitment to quality has earned us recognition as Small Business of the Year by the Sierra Vista Chamber of Commerce in 2012. We maintain transparency in pricing and services, with clear policies for pick-up/drop-off fees and vaccination requirements. Our testimonials highlight our dedication to building trust through consistent, loving care and community engagement. For over two decades, we have served Cochise County, becoming a trusted name in pet care through our expertise, authoritativeness, and unwavering focus on client satisfaction.
Services
Boarding
Doggie Day Camp
Grooming
Canine Education
Cat Boarding
Retail Store
Laundry Services
Agility Training
Pet Report Cards
Special Event Parties
Details
- Year established: 2003
Highlights and features
- We offer 24/7 on-site care for your pet's safety and comfort.
- Our staff includes certified professionals with over 15 years of canine experience.
- We provide climate-controlled facilities with spacious indoor/outdoor runs for dogs.
- Our temperament-tested daycare ensures safe, social play environments for pets.
- Weve earned Small Business of the Year recognition for our community commitment.
What people say
Friendly staff
Spacious facilities
Loving care
Temperament-tested daycare
Detailed report cards
Services
Pet Boarding
Our boarding service provides spacious indoor/outdoor runs for dogs and private condos for cats. Climate-controlled environments ensure comfort year-round, with radiant heated floors in winter and cooling systems in summer. Dogs from the same family can stay together or separately based on owner preference.
Doggie Day Camp
This service offers supervised play sessions in secure outdoor areas with temperament-tested groups. Certified staff monitor behavior to ensure safety. Day camp includes socialization, exercise, and report cards tracking your pet's activities and progress during their stay.
Pet Grooming
Professional grooming includes baths, brushing, nail trimming, and haircuts. Our groomer Christy provides full-service care for boarding clients and walk-ins. The bathing area features separate spaces for dogs and cats to reduce stress during grooming sessions.
Canine Education
We offer basic obedience, Canine Good Citizen certification, and agility training. Instructors teach leash walking, recall commands, and trick training. Classes are led by experienced trainers with backgrounds in AKC competitions and professional dog training programs.
Retail Store
Our store sells premium treats, toys, and supplies for dogs and cats. All chews and rawhides are USA-made without chemicals. Products include NutriSource Super Premium Pet Foods and specialty items for pets staying at our facility.
People
Mary Russell
Owner
Lifetime dog lover and former head instructor at Arizona Canine Academy. Trained in obedience, nutrition, and behavior. Co-owner since 2003, specializing in canine education and facility management.
Joddi Harbuck
Partner
Joined in 2006, progressing from kennel staff to management. Handles daily operations and client relations. Known for her expertise with Dachshunds and commitment to personalized pet care.
Questions
What are your boarding facility hours?
We're open weekdays 7am-6pm, Saturdays 7am-1pm. Sunday pick-up/drop-off available at 8am or 5pm with a $15 fee.
Do you care for animals other than dogs and cats?
Yes, we board horses, birds, reptiles, and small animals. Contact us directly at (520) 378-6000 for specific requirements and pricing.
Are vaccinations required for services?
Yes, all pets must have current vaccinations. Dogs over 6 months require spaying/neutering for daycare participation.
Can I tour the facility before booking?
Absolutely! We encourage visits to see our climate-controlled runs, play areas, and meet the staff caring for your pet.
How do you handle pet emergencies?
Our on-site staff monitors pets 24/7. For medical emergencies, we coordinate with local veterinarians and notify owners immediately.
Do you offer grooming services for all pets?
We provide full grooming for boarding clients and walk-ins. Services include baths, nail trimming, and haircuts by experienced groomer Christy.
Reviews (5)
Derrick Ian
Jun 26, 2022
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I love going to grandma's, well Trixie Girl loves it she's always so happy to get her monthly grooming, they are attentive and caring, my family has been coming here for boarding and grooming for years and will continue to do so!
Michelle McNutt
Jun 03, 2022
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My Dog gets out of the car and runs straight to the staff for tons of love. Absolutely no separation anxiety. Best boarding in the area!
Matt Adams
May 30, 2022
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I'm not very happy. Least I'm not going to tell my story about it, the lady at the counter didn't want to hear my side of it. Just note I drove back from San Antonio, Texas instead of my full distance to Florida and back to pick up my dog from these people. They showed me that they could not do the job that they was getting paid to do and I wasn't able to do my job that I was post to do because of them.
I've never not finished a job before. And my white camper floor was brown when I got him home. That tells me that the kennel floor he was on is dirty. So I gave him a bath and mopped my floor. Still charged me a lot of money for poor service, and I lost a lot of money.
I've never not finished a job before. And my white camper floor was brown when I got him home. That tells me that the kennel floor he was on is dirty. So I gave him a bath and mopped my floor. Still charged me a lot of money for poor service, and I lost a lot of money.
Rachel Watts
May 24, 2022
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My dog is super wild. He was there for a week when I went out of town and I asked for someone to play with him once a day. His behavior has improved so much and I am so grateful! Whatever they do works! We're definitely coming back for day care!
Renee Skutt
May 10, 2022
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Friendly, caring staff. Well maintained. The cat units are definitely made with what is important to them. The kennels for large dogs are spacious. My fur babies came home relaxed after a week away from home. They offer additional services to ensure one's fur babies are getting the attention they need.
