Business Details
50+ Years
experience
Emergency
services
Your Trusted Veterinarians in Chippewa Falls
Kindness Animal Hospital has been a trusted name in veterinary care since 1970, rooted in a legacy of compassion and community service. Founded by Dr. Doug Erbeck and Dr. Jim Hagee, our clinic has evolved through dedicated leadership while maintaining a commitment to personalized care. Our team of experienced veterinarians and staff combines decades of expertise with a gentle, patient-centered approach to serve pets and their families in Chippewa Falls, WI, and surrounding areas. We specialize in wellness exams, urgent care, surgery, dentistry, and exotic pet care, utilizing advanced diagnostics and tailored treatment plans. Our smaller practice allows us to build meaningful relationships with clients, ensuring every pet receives individualized attention.With a 25-year team member and partnerships like Oakwood Hills Animal Hospital, we provide seamless referrals for complex cases. Our facility features an aviary and active involvement in local rescue groups, reflecting our dedication to both domestic and wildlife communities. We prioritize transparency, offering clear communication and upfront pricing, supported by a convenient online pharmacy for easy access to medications and supplies. Our mission remains simple: to treat every pet as part of our extended family, ensuring their health and happiness throughout their lives.
Services
Wellness Care
Sick & Injured Pets
Veterinary Surgery
Pet Dentistry
Diagnostics & Radiology
Exotic Pet Care
Urgent Care
Online Pharmacy
Pet Emergencies
Wildlife Rehabilitation
Details
- Year established: 1970
Highlights and features
- We offer personalized care with a focus on patient comfort and client communication.
- Our team includes a staff member with 25 years of local veterinary experience.
- We provide specialized care for exotic pets including birds, reptiles, and small mammals.
- Our clinic partners with Oakwood Hills Animal Hospital for advanced care referrals.
- We maintain a 24/7 online pharmacy for convenient prescription and supply access.
Services
Wellness Care
Our comprehensive wellness exams assess pets' overall health through vital sign checks, weight monitoring, and heart/lung evaluations. We customize vaccination schedules and preventive care plans to match each pet's specific needs, focusing on early detection of potential health issues. This proactive approach helps maintain long-term health and strengthens our relationship with both pets and their owners.
Veterinary Surgery
We perform routine and specialized surgeries for mammals including dogs, cats, guinea pigs, rabbits, and rats. Our surgical services emphasize patient safety, pain management, and post-operative care in a calm environment. The team maintains clear communication with pet owners throughout the process to ensure understanding and comfort with treatment plans.
Exotic Pet Care
Our clinic provides specialized care for exotic pets including guinea pigs, rats, birds, reptiles, and rabbits. Services cover routine checkups, dietary advice, and medical treatments tailored to these unique species' specific needs. The team stays current with exotic animal medicine advancements to ensure proper care for non-traditional pets.
Diagnostics & Radiology
We utilize digital X-rays, ultrasounds, and in-house lab work to accurately diagnose health concerns. This technology enables precise treatment planning for both routine and complex medical cases. Our diagnostic capabilities support timely interventions and ongoing health monitoring for all patients.
Urgent Care
During business hours, we provide prompt care for pets with sudden illnesses or injuries. Our urgent care services address issues like vomiting, limping, and allergic reactions while maintaining regular appointment availability. When capacity limits occur, we coordinate care with trusted partner clinics to ensure continuous patient support.
People
Dr. Margaret McDougall
Veterinarian
A native of Eau Claire, Dr. McDougall brings extensive experience in small animal medicine. She teaches veterinary technology students and has worked in the region since 2011. Her expertise spans routine care to complex cases, supported by her 15 years of clinical experience.
Dr. Todd Leavitt
Veterinarian
Dr. Leavitt, a Chippewa Falls native, completed a veterinary internship in Detroit before returning to practice locally. With advanced training in medicine and surgery, he has been with the clinic since 2010 and contributes leadership as a practice partner.
Dr. Kevin Landorf
Veterinarian
With over 30 years in veterinary practice, Dr. Landorf specializes in small animal medicine after transitioning from mixed-animal practice. He contributes expertise in surgical procedures and has served the Chippewa Valley community since 1989.
Leslie
Certified Veterinary Technician
Leslie joined the team in 2017 with 20+ years of veterinary technician experience in emergency and critical care. She provides skilled patient care and client education, drawing from her diverse background in veterinary specialties.
Dr. Emily Schneider
Veterinarian
A 2022 graduate of Iowa State University, Dr. Schneider combines recent veterinary education with childhood experience on a dairy farm. She focuses on small animal surgery and behavior, bringing fresh perspectives to patient care.
Questions
What types of pets do you treat?
We care for dogs, cats, guinea pigs, rabbits, rats, reptiles, birds, and other small exotic animals.
Do you handle emergency situations?
Yes, we provide urgent care during business hours for sudden illnesses or injuries requiring prompt attention.
How can I refill my pet's medication?
Use our online pharmacy for prescription refills, or call ahead to request refills directly from our staff.
What are your appointment policies?
Appointments are recommended for best scheduling, though we prioritize true emergencies as they arise.
Do you offer dental care for pets?
Yes, we provide comprehensive dental services including cleanings, exams, and treatments for oral health issues.
Are payment plans available?
We require payment at service time but accept major credit cards and offer cost-effective preventive care options.
Reviews (4)
Anthony Kurtzweil
Mar 11, 2022
Report
This is the first time I took my male cockatiel Angel the kindness I've taken my other birds to them before and had very good luck I always thankful for what they do to help my animals and they're close by
Joelle Baker
Feb 17, 2022
Report
They squeezed us in during an emergency situation helped us fully understand the situation. Everyone there is extremely nice and very knowledgeable. Very willing to help us in anyway possible to help save our puppy.
Bee Shindou
Nov 11, 2021
Report
So grateful for you guys! Thank you for making sure Scorpius was healthy. The Doctor was wonderful and so kind, we are forever thankful
Nancy Everitt
Oct 25, 2021
Report
Dr McDougall is wonderful. She goes the extra distance that so many other vets do not. She contacts other specialists to discuss complex cases and issues that she has not previously dealt a lot. Staff are friendly and knowledgeable. Facilities are clean and smell clean (no unpleasant pet smells). This is a smaller vet clinic that has within the last few years combined with Oakwood Hills Animal Hospital, though they are a separate facility.
I have actually decided to switch my dogs over to Kindness rather than continuing to drive to Oakwood because of Dr McDougall. She listens to the owners' thoughts and experiences with prior pets with what appears to be the same illness. She takes those into consideration and offers her opinion and goes from there. She is very willing to work with owners to accommodate the best needs of the pets. I highly recommend Kindness Animal Hospital.
I have actually decided to switch my dogs over to Kindness rather than continuing to drive to Oakwood because of Dr McDougall. She listens to the owners' thoughts and experiences with prior pets with what appears to be the same illness. She takes those into consideration and offers her opinion and goes from there. She is very willing to work with owners to accommodate the best needs of the pets. I highly recommend Kindness Animal Hospital.
