Business Details
24 Years
experience
Your Trusted Pet Boarding & Daycare in Beachwood, OH
Pet Lodge USA was founded in 2002 with a mission to revolutionize pet care by providing a superior alternative to traditional kennels. Our facilities offer spacious, climate-controlled accommodations with personalized attention, ensuring pets feel at home while their owners are away. We prioritize transparency with no hidden fees for services like medication administration, playtime, and entertainment.Our franchise model empowers entrepreneurs to deliver exceptional pet care while benefiting from comprehensive training and support. With over two decades of experience, we combine innovation and compassion to meet the evolving needs of pets and their families.
Services
Pet Boarding
Daycare Services
Grooming
Training
Pet Taxi
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of experience in pet hospitality since 2002.
- Our no hidden fees policy covers medication, playtime, and entertainment.
- We create personalized care plans based on pet owners' instructions.
- Franchisees receive comprehensive training and low royalty fee support.
- Climate-controlled rooms ensure pet comfort year-round.
Services
Pet Boarding
Our pet boarding service provides spacious, climate-controlled accommodations with individualized care plans. Each pet receives personalized attention, medication administration as directed, and entertainment through television. The facilities feature private dog villas and cat condos designed to prevent stress and aggression while maintaining hygiene and comfort.
Daycare Services
Daycare services include supervised playgroups on comfortable turf, individualized activity options, and continuous monitoring. Dogs enjoy multiple outdoor excursions daily, while cats have access to a dedicated playroom called the 'Catio' for climbing and exploration. All activities follow pet owner preferences to ensure safety and enjoyment.
Franchise Support
Franchise support encompasses comprehensive training, site selection assistance, operations manuals, and marketing guidance. Owners receive equipment lists, reservation software, and ongoing technical support. The model emphasizes flexibility for customization while maintaining core standards for pet care and operational efficiency.
Grooming
Grooming services are conducted in private tub rooms to ensure pet comfort and hygiene. The process includes bathing, brushing, and nail trimming using professional tools and products. This service is available as an add-on to boarding or daycare packages with no additional facility contamination risks.
Pet Taxi
Pet Taxi service provides convenient transportation for pets to and from our facilities. The service ensures stress-free travel with climate-controlled vehicles and trained staff who follow specific care instructions during transit. This option caters to pet owners without personal transportation access.
Questions
What services does Pet Lodge USA offer for pets?
We provide boarding, daycare, grooming, training, and pet taxi services. Additional amenities include medication administration, playgroups, and climate-controlled accommodations.
How does Pet Lodge USA ensure pet safety and comfort?
Private accommodations prevent pet aggression, while climate control maintains comfort. Continuous supervision during playgroups and individualized care plans ensure each pet's specific needs are met.
What are the franchise requirements for opening a location?
The initial investment varies by facility size. Franchisees receive training, operations manuals, and site selection support. The franchise fee is $10,000 with 5% royalty fees.
Can I customize my franchise location's design?
Yes, locations can be customized while meeting core standards. We provide guidelines to ensure functionality while allowing creative freedom for local adaptation.
What are the check-in and check-out times?
Standard times are 3-7 PM for check-in and noon for check-out. Morning check-ins and afternoon check-outs are available with additional charges for extended service hours.
Videos
Reviews (7)
Richard Salmon
Apr 21, 2022
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Yeah. Pet Lodge was there for my dog when he needed a place to stay on a busy weekend. The price was very reasonable and the owner is nice and. Knowledgeable
Adam T.
Dec 04, 2021
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Our Doberman Roman stayed 7 days and absolutely loved it! Great exercise, he was a favorite there. Staff was awesome would recommend!
Tan N.
Nov 25, 2021
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Dan was professional, efficient, and caring. We have used other boarders in the past with both good and bad experiences. As usual, we were apprehensive boarding here for the first time, especially during this pandemic. When we picked up our dog he was happy to see us, but appeared happy in general. He looked and acted energetic and well in the days to follow. He did not go into his usual post boarding mood. Thanks Dan for keeping your word to keep our dog safe and cared for! We will be using your facility again and recommend to others.
Haylie Zenda
Sep 18, 2021
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I went on a tour of the building, turns out there's ONLY ONE employee! Dealing with 30-40 dogs alone not including the other pets that are dropped off there. The boss seems like he doesn't get a lot of pets and leaves it all on one guy. You would think there should be twoaybe three employees. All that labor on one person that poor guy.
Nate Puthoff
May 30, 2021
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Pet Lodge USA in Beachwood was great to our dogs! The place is very clean and neat and the staff is so friendly. Our dogs definitely enjoyed their stay and we will be using them again for future trips!
Stacy Spetrino
Apr 06, 2021
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This was the first time we boarded our Kito and Mr. Dan and his staff were terrific! Not sure how they did it but our boy is a change man! No more jumping or pulling! We would absolutely recommend this place for your pet care! Thank you so much Dan and staff! Update: Took our boy again this year and still just as fabulous! Just can't praise all of the staff enough! Thank you so much again!
J. A.
Jan 07, 2021
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I have dropped my dog off there every week day for the past 1.5 years and he always comes back happy. He's excited to go in and happy when he comes out. If it wasn't for Dan my dog may not be alive today. Dan had noticed a lump on my dog's throat and notified me the day of. It turned out it was cancer and I was able to get my dog into surgery just in the nick of time. Now my dog is going on 6+ months cancer free thanks to Dan. We are forever indebted to him and his wonderful staff.
