Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care in Dallas
East Lake Veterinary Hospital has been dedicated to the health and well-being of pets and their families since 1993. Our mission, encapsulated in 'Wags, Purrs, Smiles,' reflects our commitment to ensuring pets are happy and healthy while fostering client satisfaction. We provide comprehensive veterinary services with a focus on comfort-driven care, fostering long-term partnerships with pet owners. Our practice has grown into a multifaceted organization offering advanced diagnostics, surgical care, and urgent treatment seven days a week. Our team includes specialists in various disciplines, enabling us to address complex medical needs that extend beyond typical general practice. We maintain rigorous standards through AAHA certification and regular evaluations to ensure surgical and diagnostic excellence.Our facilities include a dedicated cat care center, a 24-hour hospital, and a satellite location in Centerville, Texas, to better serve diverse communities. We emphasize preventive care, nutrition, and chronic disease management while offering cutting-edge diagnostic imaging and laboratory services. Our Special Care Team supports end-of-life decisions with compassion, providing palliative care and grief counseling resources. Through continuing education partnerships and community engagement, we strive to advance veterinary medicine while maintaining our core values of ethics, transparency, and social responsibility.
Services
Annual Vaccines
Urgent Care
Surgical Care
Pet Diagnostics
Pet Hotel
Special Care Team
Dental Care
Laser Therapy
Grooming Services
Mobile Radiology
Details
- Year established: 1993
Highlights and features
- We offer 24/7 urgent care and surgical services with board-certified specialists
- Our AAHA-certified hospital maintains the highest surgical standards
- We provide comprehensive diagnostics including digital radiology and advanced lab testing
- Special Care Team offers palliative care and grief counseling support
- We operate multiple specialized facilities including a cat-only care center
Associations and certifications
- American Animal Hospital Association
Services
Urgent Care
Our AAHA-certified urgent care team provides immediate treatment for critical conditions across all species. With 24/7 availability and advanced diagnostic capabilities, we handle emergencies that typical clinics cannot manage. Our specialists perform complex procedures and offer rapid test results to ensure timely treatment decisions.
Surgical Care
We specialize in advanced surgical procedures ranging from orthopedic repairs to complex internal surgeries. Our board-certified surgeons utilize state-of-the-art equipment for procedures like abdominal exploratories, tumor removals, and reconstructive operations. Continuous evaluations ensure we maintain the highest surgical standards in the industry.
Pet Diagnostics
Offering digital radiology, ultrasound, and advanced lab testing with immediate results. Our board-certified radiologists interpret imaging studies while our in-house lab provides STAT bloodwork and specialized parasite detection. Mobile diagnostic services extend these capabilities to home visits for convenience.
Special Care Team
Our team provides palliative care and end-of-life support through physical therapy, pain management, and emotional counseling. We offer alternatives to euthanasia while respecting client decisions through compassionate hospice care both in-hospital and at-home environments.
Pet Hotel
Dedicated cat-only facilities feature quiet environments and private suites for boarding. Our dog-free cat care center provides medical monitoring alongside standard lodging. Specialized services include medication administration and dietary accommodations during stays.
Questions
What services are available after regular business hours?
We offer 24/7 urgent care and surgical services with full diagnostic capabilities at our Dallas hospital location.
Do you provide specialized care for cats?
Yes, our cat-only facility offers boarding, medical care, and surgical services in a stress-free environment away from dogs.
Can I schedule diagnostic tests without my regular vet?
Pet Diagnostics Now accepts direct appointments without requiring prior vet visits for imaging and lab services.
What advanced surgical options exist at East Lake?
We perform complex procedures including abdominal surgeries, orthopedic repairs, and specialized ophthalmic operations that exceed standard clinic capabilities.
How does the Special Care Team assist pet owners?
Our team provides palliative care options, pain management, and emotional support for difficult end-of-life decisions while respecting client wishes.
Are mobile veterinary services available?
Home visit radiology and sonogram services extend our diagnostic capabilities to pets who cannot travel to our facilities.
Reviews (6)
Ottus Neal
Jun 26, 2022
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Was judged by the color of my skin. Filled in an application for a puppy and they said that they would call me back after the background check. I kept calling for weeks and visiting. My background is good, I have a good job, and I have my own place, I feel like I was judged by my appearance, specifically the color of my skin. When I went to visit for the last time the puppy was adopted. I am so disappointed, next time don't judge a person by appearance. I am a good person who loves dogs and would've been a great dog mom. The Dogs deserve better.
Marcie Winkle
May 21, 2022
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I was recommended this Veterinary Clinic from a friend because they did a good job with her little tortoise. My cat was in need of care and my usual vet was booked. Turns out, they do all kinds of exotics, such as pigs and bunnies which is very helpful. They seemed knowledgeable and compassionate. They are not the cheapest and the not the most expensive. They are a very clean facility. I was impressed by their overall care so I will be returning for my other household nonhuman family members. I would personally recommend this vet practice foru friends when in need.
Alex Gonzalez
Apr 19, 2022
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Just wanted to say a big Thank you to Jay at the front desk and the doctor who took care of my cats tail! Sunday evening my cat accidentally got his tail smashed by a window so I took him to his usual vet. They turned him away because they said he was too aggressive and "they had a lot going on". His vertebrae was exposed about an inch and a half. I was very very upset that they would just let me walk out of there as a loyal customer.
So I left and googled the closest pet hospital. Thankfully East Lake was one of the first options so I called and Jay was super helpful and reassured me they could take care of my cat. We were only there for a little under 3 hours for them to check him in, look at the wound and assess the issue at hand. I am so grateful there are vet hospitals who actually care about the well being of our fur babies! Thank you again for the great experience and customer service!
So I left and googled the closest pet hospital. Thankfully East Lake was one of the first options so I called and Jay was super helpful and reassured me they could take care of my cat. We were only there for a little under 3 hours for them to check him in, look at the wound and assess the issue at hand. I am so grateful there are vet hospitals who actually care about the well being of our fur babies! Thank you again for the great experience and customer service!
Bianca
Feb 20, 2022
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This vet office was recommended by my landlord and I am so glad to be bringing my pets here. The entire staff is extremely kind, welcoming, and so caring about the animals. My dog is a senior with a lot of medical issues and everyone here takes such good care of her, even the van driver who picked her up and dropped her off when we didn't have a car was great. The vets have taken the time to call or email me personally and answer every detailed question I have. I'm so thankful for this place and it's such a relief knowing my baby is in qualified, trustworthy, loving hands.
Rebecca Hill
Jan 28, 2022
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East Lake Cat Care Center was great throughout my adoption process, so I was more than happy to return for my veterinary needs. The staff was professional and caring. It's obvious they love the animals in their care! I will not hesitate to bring back both of my cats for any of my future needs!
Bea Sif
Jan 27, 2022
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I've tried to stick with this vet through the years, but the fees are outrageous and the vets never offer any conservative treatment plans. My dog had a small, pea-sized bump on her face and instead of offering something relatively inexpensive as a first option, they go straight to saying she needed a fine-needle aspiration, anesthesia and blood work. Like. let's just start with antibiotics first to see if it's an infection maybe? Turns out, it was a minor infection that was completely resolved with antibiotics.
I didn't appreciate them jumping to a hugely aggressive and expensive treatment plan right off the bat. Their hours are good, and I'm sure that's why the prices are staggeringly high. I took my dog to the humane society for a spay because East Lake wanted to charge $500. Pass. I'm done with the rotation of vets as well. I've never seen the same one twice.
I didn't appreciate them jumping to a hugely aggressive and expensive treatment plan right off the bat. Their hours are good, and I'm sure that's why the prices are staggeringly high. I took my dog to the humane society for a spay because East Lake wanted to charge $500. Pass. I'm done with the rotation of vets as well. I've never seen the same one twice.
