Business Details
46 Years
experience
Emergency
services
24/7 Emergency Veterinary Care in Dallas
Since 1980, I-20 Animal Medical Center has provided comprehensive veterinary care to pets in the Dallas-Fort Worth Metroplex. Our team of highly skilled veterinarians and support staff brings over a century of combined experience in general medicine, advanced dentistry, surgery, and 24/7 emergency care. As an AAHA Accredited Hospital and Fear Free Certified practice, we prioritize patient comfort and employ evidence-based protocols to ensure the highest standards of care. Our veterinary dental department, led by Dr. Bonnie Bloom, is the foremost referral center in North Texas, serving over 200 primary care veterinarians. We maintain rigorous accreditation standards through continuous quality improvement and staff development.Our facility offers cutting-edge diagnostic tools including digital radiography, ultrasounds, and endoscopy. For critical cases, our emergency team provides uninterrupted care with immediate access to specialized treatments and surgical interventions. We invest in ongoing staff education to maintain expertise in cardiology, dermatology, endocrinology, and holistic therapies. Our hospital operations team ensures seamless client experiences through transparent communication and efficient appointment management. With boarding, grooming, and daycare services, we address pets' comprehensive health needs in a welcoming environment.
Services
Emergency Care
Pet Dentistry
Diagnostic Imaging
Surgery
Boarding
Vaccinations
Grooming
Telemedicine
End-of-Life Care
Specialty Services
Details
- Year established: 1980
Highlights and features
- We provide 24/7 emergency veterinary care with immediate treatment access.
- Our veterinary dental department serves over 200 primary care veterinarians regionally.
- AAHA Accreditation ensures adherence to rigorous veterinary healthcare standards.
- Fear Free Certified staff specialize in reducing pet stress during visits.
- Financing options available for emergency care treatments.
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
24/7 emergency availability
Specialized dental expertise
Compassionate staff
Well-maintained facilities
Experienced veterinarians
Services
Emergency Care
Our 24/7 emergency veterinary services provide immediate care for critical pet conditions through triage assessment, pain management, and life-saving interventions. Specialized teams handle trauma cases, toxic ingestions, and acute illnesses with advanced monitoring equipment and rapid diagnostic capabilities. Clients receive clear cost explanations before treatment commencement.
Pet Dentistry
As North Texas' premier veterinary dental referral center, we offer comprehensive oral care including extractions, root canals, periodontal treatments, and oral surgery. Dr. Bonnie Bloom and our dental specialists utilize cutting-edge technology to address conditions like feline stomatitis and jaw fractures while prioritizing patient comfort.
Diagnostic Imaging
Our diagnostic services combine digital radiography, ultrasound, and endoscopy to accurately identify internal conditions. This technology enables precise evaluation of cardiac function, organ health, and skeletal structures, supporting timely treatment decisions for both emergency and chronic care cases.
Surgery
Our surgical department specializes in soft tissue and orthopedic procedures for pets with injuries or chronic conditions. The team performs joint repairs, ligament reconstructions, and complex trauma surgeries using modern anesthetic protocols and post-operative pain management techniques.
Boarding
Our hospitality services provide secure, climate-controlled boarding with personalized care for dogs and cats. Each guest receives individualized attention, medication administration when needed, and enrichment activities in a clean environment designed to minimize stress during owners' absences.
People
Dr. Cindi Welch
Medical Director
Dr. Welch oversees clinical operations and quality assurance at I-20 Animal Medical Center, combining leadership with hands-on patient care. Her expertise spans emergency medicine and critical care, ensuring optimal outcomes for complex cases.
Dr. Bonnie Bloom
Veterinary Dentistry Specialist
Board-certified veterinary dentist Dr. Bloom leads North Texas' premier dental referral center. With fellow status in the Academy of Veterinary Dentistry, she provides advanced treatments for complex oral conditions in companion animals.
Dr. Natalia Krzeszowski
Associate Veterinarian
Dr. Krzeszowski contributes her expertise in general medicine and emergency care. Her compassionate approach to patient management aligns with the hospital's commitment to Fear Free-certified practices for reduced animal stress.
Dyna S
Hospital Operations Director
As operations director, Dyna S manages day-to-day hospital functions while mentoring staff in customer service excellence. Her leadership ensures seamless coordination between clinical and administrative departments.
Dr. Megan Billen
Exotics Specialist
Dr. Billen brings specialized knowledge in exotic animal care to our multidisciplinary team. Her expertise expands our capabilities to treat non-traditional companion animals with customized medical approaches.
Questions
What emergency services are available after regular business hours?
Our hospital provides 24/7 emergency care with immediate access to critical treatment, diagnostics, and surgical interventions for urgent pet health issues.
What veterinary specialties do you offer?
We provide advanced dentistry, cardiology, dermatology, endocrinology, and holistic therapies alongside emergency care and general wellness services.
How does your hospital accommodate pet anxiety?
As Fear Free Certified professionals, we implement specialized handling techniques and calming environments to reduce stress for anxious animals during visits.
Are payment plans available for emergency treatments?
Yes, we offer financing options for emergency care through partnerships with veterinary payment providers for qualified clients.
What diagnostic capabilities do you have onsite?
Our facility includes digital radiography, ultrasound, endoscopy, and laboratory testing for rapid diagnosis of medical conditions and injuries.
Do you offer boarding services for pets?
Yes, our boarding facility provides comfortable, secure accommodations with personalized care for dogs and cats when owners travel.
Reviews (6)
Chelsea Cantrell
May 17, 2022
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I had the worst experience with my 3 month old puppy. They had to put her down due to the fact THEY FORGOT to put a cone on her head smh they were not sorry they did not offer to do the surgery for free to fix her foot since it was their fault! She was robbed from life when when all they needed to do was put a cone on her head that we paid for! She was just a baby. I do not recommend this place at all terrible experience.
Hanna Lisenbe
May 12, 2022
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Extreme wait times, a vet with distasteful attitude and severe lack of communication on treatment plan. We went in as a precaution for a puppy with diarrhea, despite being up to date on all vaccinations and no exposure to parvo or other serious parasite or infections. We were happy to get every test possible to rule out more serious conditions, however when all the tests came out negative we were treated as though our puppy was sick simply due to his good behavior for his breed.
We were prescribed several medications and treatments without consultation or discussion of the treatment plan. We waited for 4+ hours even as the clinic cleared up for a $500 bill just to over medicate a puppy that is relatively healthy. I don't blame the clinic overall, but Dr. Crystal Terry was the worst excuse for a vet I have seen in over 20 years.
We were prescribed several medications and treatments without consultation or discussion of the treatment plan. We waited for 4+ hours even as the clinic cleared up for a $500 bill just to over medicate a puppy that is relatively healthy. I don't blame the clinic overall, but Dr. Crystal Terry was the worst excuse for a vet I have seen in over 20 years.
Ana Ortega
Apr 28, 2022
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My senior dog had major dental surgery with Dr. Bloom and the procedure and after-care has been excellent. First of all, Dr. Bloom takes the time to discuss the surgery and explain everything during the consult. She is an experienced dental vet and surgeon and my pup has done splendidly since the procedure eight months ago. The follow up care has been great because Dr. Bloom has re-checked my dog's mouth every few months to make sure problems don't return. I highly recommend Dr. Bloom if your pet needs dental work done.
Emily Hernandez
Mar 25, 2022
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Took our cat here she was having some pain and discomfort, they ran the care plan by us first before giving her treatment. I will not lie the total cost was a little bit painful but that's to be expected from any vet place you go to. Their visit fee is very reasonable tho compared to other places. They do offer other options like a third party loan or credit card if you qualify so that's nice. Was able to call and checkup on my fur baby any time I wanted, the staff is very kind and patient. I think they might have even taken her a bath, not 100% sure about that one but she came back home looking cleaner then when we took her lol.
Yolanda Mariz
Feb 17, 2022
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I see most of the bad reviews are about pricing. Owning a pet is a big responsibility and it can be expensive. I have insurance for my dog and it is a life saver. Always research on pet costs before buying or adopting a pet. I have been there twice, including an emergency visit, and pricing has always been reviewed before any treatment. It's great that this place is open 24/7 in case your regular vet cannot help after hours. Dr Bloom was great at reassuring me my dog would be okay before doing her dental cleaning and extraction. My dog is doing great and they even called the day after the surgery to make sure she was doing well.
Tecquitla Johnson
Feb 15, 2022
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We took our baby to the vet & was extremely nervous due to her being in labor & her first puppy passed. We met James! He was the best thing that could have happened to us! He checked on us the entire time, his customer service was Phenomenal & he went the extra mile to make us comfortable. He sent us home prepared & confident! This type of experience makes you feel like your money was well spent!
