Business Details
Your Trusted Pet Store in Philadelphia
Monster Pets is a local, family-owned pet store located in South Philadelphia. Since our establishment, we have dedicated ourselves to building strong relationships with our customers while providing personalized nutritional guidance and premium pet supplies. Our professionally trained staff is always available to assist with any questions or concerns, ensuring every customer receives expert advice and exceptional service. We offer a wide range of products for dogs, cats, birds, fish, small animals, and reptiles, making us a one-stop shop for all pet needs. Our self-service dog wash stations provide a convenient, mess-free experience with all necessary supplies included.We actively engage with the community through adoption resources, educational blog content, and participation in local pet-related events. Our commitment to quality is reflected in our selection of trusted brands like Acana, Orijen, and Blue Buffalo. We prioritize customer satisfaction through loyalty programs like Monster Club, which offers 5% cash back. Our store hours are designed to accommodate busy schedules, with extended weekday availability. Through consistent innovation and dedication to pet care excellence, we have become a trusted resource for Philadelphia's pet owners.
Services
Pet Food Supplies
Self-Service Dog Wash
Store Pickup
Adoption Resources
Nutritional Guidance
Pet Grooming Supplies
Aquatic Departments
Reptile Supplies
Bird Care Products
Small Animal Food
Highlights and features
- Family-owned with deep roots in South Philadelphia community
- Professionally trained staff provides expert pet care guidance
- Convenient self-service dog wash with all supplies included
- Carries 50+ premium pet food brands including Acana and Orijen
- Extended hours 7 days a week for customer convenience
What people say
Love the self-serve dogwash
Great selection of premium brands
Staff knows their products
Helpful adoption resources
Convenient location
Services
Self-Service Dog Wash
Our self-service dog wash stations provide a convenient, mess-free pet grooming solution. Equipped with professional-grade dryers, premium shampoos, and flea treatment options, this service allows pet owners to bathe their dogs at their own pace while avoiding the hassle of cleanup. The facility remains open during all business hours for maximum scheduling flexibility.
Pet Food Supplies
We offer an extensive selection of premium pet food brands catering to dogs, cats, birds, fish, and exotic animals. Our inventory includes specialized formulas from Acana, Orijen, Wellness, and Blue Buffalo, with expert staff available to provide personalized dietary recommendations based on each pet's specific health requirements and life stage.
Store Pickup
Our convenient curbside pickup option allows customers to place orders by phone and collect purchases without leaving their vehicles. This service operates during regular business hours, with staff ready to quickly process orders and ensure efficient customer service while maintaining product availability.
Adoption Resources
We actively support pet adoption through partnerships with local shelters and rescue organizations. The store provides educational materials about responsible pet ownership, hosts adoption events, and offers starter kits containing essential supplies for new pet owners, helping facilitate successful transitions for adopted animals into their permanent homes.
Nutritional Guidance
Our trained staff delivers personalized nutritional counseling to help pet owners select appropriate diets based on animal species, age, health conditions, and dietary restrictions. This service includes product comparisons, feeding schedule recommendations, and information about specialty formulas for pets with specific medical needs or sensitivities.
Questions
What are Monster Pets' store hours?
We're open Monday-Saturday 9am-9pm and Sunday 9am-6pm at our South Philadelphia location.
Do you offer pet grooming services?
Yes, our self-service dog wash stations provide full grooming facilities with shampoo, conditioner, and drying equipment included.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments for both in-store purchases and curbside pickup orders.
Do you carry specialty pet foods?
Yes, we stock over 50 premium pet food brands including grain-free, limited ingredient, and prescription diet formulas from leading manufacturers.
Can I get nutritional advice in-store?
Our professionally trained staff provides free personalized nutritional guidance to help you choose the best food for your pet's specific needs.
Do you offer curbside pickup?
Yes, we provide convenient curbside pickup service. Call the store to place your order and we'll have it ready for quick pickup.
Reviews (7)
N. M.
May 30, 2022
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I have heard lots of negative things about this store, probably best to avoid it and go someplace else
Sarah Cate
May 26, 2022
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As someone who got into fish keeping as a quarantine hobby, and stuck with it, this store is amazing. I have gone to stores over the Tri-state area, and it is wonderful that my favorite store for aquascaping supplies and livestock is just a few blocks away. If you are looking for a Fluval tank, their prices can't be beat. I have two flex tanks and they are amazing. Also, they have an amazing selection of cat supplies as well.
Owen Morris
May 17, 2022
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This place is awesome. Their fish selection is very well stocked, maintained, with fair pricing. The cat food and litter my cat loves is always in stock. The staff and owners are all great people. Worth making it your goto pet store.
Pauline L.
May 16, 2022
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Came here for turtle food and saw they have albino turtles so we poke around the aquatic aisle for a bit and checked it out. They have a lot of very interesting species(more interesting than a regular pet store). JACKIE who was tending the aquariums was so knowledgable and we're mind blown of all the knowledge she has about the fish and turtles. For a second there I thought she worked for National Geographic or Discovery Channel. We left with feeder guppies and a lot of knowledge about fish and turtles because of her! Thank you Jackie!
Cynthia Heider
Apr 05, 2022
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My first visit did not disappoint! Monster Pets has just about everything for all kinds of aquatic, avian, and four-legged pets. They have a great selection of cat toys (which is rarer than you might think). They even have a wide variety of baked goods for pets! The service was fast and friendly, and I'll definitely be returning soon.
Chrystie Michelle
Apr 04, 2022
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I love this place. This is the best pet shop in Philadelphia. There little fish cave thingy is amazing with all their different fish. I bought my bunny out there last week. She is amazing and such a cuddly little thing. I will recommend this place forever.
Tramaine L.
Apr 03, 2022
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Monster Pets is the Best Pet Store in Philadelphia, The Fish Department is Awesome and if you need any help with fish ask for Chris his your guy. Sue the owner has a heart of Gold and treat everyone like family, because you are family when you shop Monster Pets, Customer Service very helpful and knowledgeable. Store always stocked with everything you need for fish, dog, cat, bird, lizards, ferret, hamster, rabbit, snake, needs. Always my first pick when I think Pet Store
