Business Details
36 Years
experience
Your Trusted Partner for Pet Care Solutions
Pet Watchers has been providing personalized pet care services to Chicago's North Shore communities since 1990. Our experienced team specializes in dog walking, house sitting, and vacation care for dogs, cats, and exotic pets. We serve Rogers Park, Evanston, Skokie, Wilmette, Kenilworth, and Winnetka with flexible scheduling options from 8:00 AM to 8:00 PM daily. Our 25+ years of experience ensure your pets receive professional, reliable care tailored to their specific needs. Client testimonials highlight our commitment to personalized service, with many families maintaining long-term relationships with our caregivers.We offer customized solutions including medication administration, mail retrieval, and 24-hour house sitting. Our transparent pricing structure includes weekday, weekend, and holiday options with clear cancellation policies. Affiliated with national pet sitting organizations, we maintain industry best practices while delivering compassionate, individualized attention to every pet in our care.
Services
Dog Walking
House Sitting
Vacation Care
Pet Medication
Mail Retrieval
Holiday Coverage
Exotic Pet Care
Cat Visits
24-Hour Sitter
Weekend Walks
Details
- Year established: 1990
Highlights and features
- 25+ years of specialized pet care experience
- Personalized care plans for all pet types
- Reliable service with clear cancellation policies
- Comprehensive coverage across 6 North Shore communities
- Proven track record with long-term client relationships
What people say
Excellent care
Lifesaver for travelers
Reliable service
Personalized attention
Long-term relationships
Services
Dog Walking
30-minute customized dog walking services available 7 days a week. Experienced walkers accommodate specific exercise needs and behavioral requirements. Scheduling flexibility includes weekday core hours (9:00 AM4:00 PM) with premium pricing for early morning, evening, and weekend appointments.
House Sitting
24-hour live-in pet care service maintaining pets' normal routines. Includes multiple walks daily, feeding, medication administration, and home security checks. Additional charges apply for multiple pets and special medical requirements. Ideal for extended travel periods requiring continuous pet presence at home.
Vacation Care
Scheduled midday pet visits during owner's absence. Services include 30-minute dog walks or 20-minute cat care sessions. Exotic pet care available with advance notice. Holiday scheduling requires prior office coordination with applicable premium fees for major holidays.
Medication Administration
Professional medication management including oral administration, injections, and fluid therapy. Additional fees apply per administration. Caregivers receive specific instructions for dosage timing and storage requirements. Documentation provided for medication tracking during owner's absence.
Holiday Services
Continuity of care during major holidays with advance scheduling. Applicable $20 fee for services on New Year's Eve, Independence Day, Thanksgiving weekend, and Christmas holidays. Cancellation policy requires prior office coordination to maintain service availability for holiday periods.
Questions
What areas do you service?
We serve Rogers Park, Evanston, Skokie, Wilmette, Kenilworth, and Winnetka. Contact us for coverage inquiries in adjacent neighborhoods.
How far in advance should I book services?
Holiday and vacation care require advance scheduling through our office. Regular services can be arranged with 24-hour notice when possible.
What's your cancellation policy?
Weekday walks require cancellation before 9:00 AM for refunds. Vacation and house-sit cancellations receive in-house credit, except those including holidays.
Do you care for exotic pets?
Yes, our caregivers handle rabbits, reptiles, and other exotic pets with specialized care instructions provided by owners.
Are evening appointments available?
Yes, we offer premium-priced visits from 5:00 PM–7:00 PM ($7.00 add-on) and after 7:00 PM ($10.00 add-on).
How are caregivers matched with pets?
We consider pet temperament, exercise needs, and special requirements when pairing with our experienced caregivers for optimal compatibility.
Reviews (6)
Molly McDowell
Oct 11, 2020
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We have been happy clients of Pet Watchers for 20 years and two dogs. We have consistently used them for daily dog walks and overnight and vacation stays in our home. We trust them with our dogs and our home and highly recommend them. They provide professional and caring service with good and personable communication.
Zontae Brady
Aug 20, 2019
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Horrible service, terribly Run and not Trustworthy. You'll have to make sure your pets are truly being walked and taken care of. I wouldn't suggest anyone use them for there Furry Friends.
Big Sky Dog Training
Jul 03, 2019
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I can't understand how Pet Watchers didn't get more 5 star reviews. I have used them with total success. They have walked my dog on several occasions. I also recommend them to all of my students. I own Big Sky Dog Training and I only put reviews up for people/company that do a great job. I definitely recommend them.
Judy Polifka
Jun 12, 2019
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We called a week and a half ago, left a message to get a cat sitter. No one ever called us back. Poor customer service. Would really like to give them no stars.
A.
Jun 07, 2019
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Barb, the owner, committed two instances of credit card fraud: 1. making an unauthorized charge on my credit card and 2. claiming she submitted a credit to my card that she owed me for an overcharge when she hadn't submitted anything. She hemmed and hawed about how she had a new system, had issued the credit, had not made the unauthorized charge, and then offered numerous consistently implausible explanations for her actions.
I disputed both problems with my CC company. That sufficiently scared her into issuing me a refund for both 1. & 2. Lucy, the caretaker of my cat did a good job. I hope she changes jobs to a more ethical business.
I disputed both problems with my CC company. That sufficiently scared her into issuing me a refund for both 1. & 2. Lucy, the caretaker of my cat did a good job. I hope she changes jobs to a more ethical business.
Gilla Davis
Dec 10, 2016
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A consistently amazing service. I've been with Pet Watchers for about 8 years and have had several dog walkers. They are consistently wonderful.prompt.accomodating and loving of my dogs. Can't recommend them highly enough! Gilla
