Business Details
20 Years
experience
Emergency
services
24/7 Emergency Pet Care in Plano, TX
Emergency Animal Hospital of Collin County has been serving the Plano, TX community for over 33 years, providing compassionate emergency veterinary care for dogs and cats. Our mission centers on delivering comprehensive pet health services while prioritizing superior customer service for both pets and their owners. With a team of experienced emergency veterinary professionals, we offer 24/7/365 care including diagnostics, surgery, and critical care treatments. Our hospital maintains state-of-the-art facilities equipped with advanced diagnostic tools like radiography, ultrasound, and laboratory services. We operate on a first-come, first-served basis while ensuring triage prioritization for life-threatening cases.Our commitment extends beyond medical treatment to include transparent communication about costs and options during difficult times. We work closely with referring veterinarians to maintain continuity of care for pets in Collin County and surrounding areas. The hospital's staff emphasizes comfort for hospitalized pets and provides end-of-life support services with dignity. Our team's combined expertise in emergency medicine ensures preparedness for a wide range of veterinary emergencies. We strive to maintain our reputation as a trusted resource for pet emergencies through consistent service quality and compassionate care.
Services
Emergency Surgery
Diagnostic Imaging
Critical Care
Laboratory Services
End-of-Life Support
Pain Management
Fluid Therapy
EKG Monitoring
Hospitalization
Triage Assessment
Details
- Year established: 2006
Highlights and features
- We have over 33 years of experience in emergency veterinary medicine
- Our hospital provides 24/7/365 emergency pet care services
- We offer advanced diagnostic capabilities including radiography and ultrasound
- Our team includes experienced emergency veterinary specialists
- We maintain transparent pricing and clear communication about treatment costs
What people say
Calm, kind, patient staff
Upfront cost explanations
Short wait times
Expert medical care
Compassionate end-of-life support
Services
Emergency Surgery
Our hospital provides immediate surgical interventions for traumatic injuries and acute medical conditions. The experienced veterinary team performs soft tissue and emergency orthopedic surgeries using advanced equipment. Patients receive comprehensive pre-operative assessments and post-operative care in our monitored recovery areas.
Diagnostic Imaging
We offer on-site radiography and ultrasound services for rapid diagnosis of internal injuries and illnesses. Our digital imaging systems enable immediate evaluation of skeletal structures and internal organs. The technology supports accurate diagnosis for trauma cases and critical care patients requiring urgent assessment.
Critical Care
Specialized care is available for patients requiring continuous monitoring and advanced life support. Our oxygen kennels, IV fluid therapy, and blood transfusion capabilities support stabilization of critically ill animals. The team provides round-the-clock monitoring for patients needing intensive interventions.
Laboratory Services
Our fully equipped lab enables rapid blood work analysis and diagnostic testing. The facility supports complete blood counts, biochemical profiles, and urinalysis for immediate treatment decisions. Quick diagnostic turnaround helps prioritize care for multiple emergency cases simultaneously.
End-of-Life Support
We provide euthanasia services and cremation options with sensitivity during difficult decisions. The team offers private consultation spaces and personalized memorial options. Support includes guidance through end-of-life choices and aftercare arrangements for grieving pet owners.
People
Dr. Cindy Echevarria
Medical Director
Dr. Echevarria leads our veterinary team with extensive emergency medicine experience. She oversees clinical operations and ensures high standards of patient care. Her leadership focuses on maintaining medical excellence in urgent pet care services.
Dr. Karen A. Zenker
Veterinarian
Dr. Zenker provides expert emergency care with specialized skills in critical patient management. She works closely with pet owners to explain treatment options during urgent situations. Her experience supports complex case handling in our 24/7 facility.
Dr. Brian Thomas
Veterinarian
Dr. Thomas brings years of emergency veterinary experience to our hospital. He specializes in trauma assessment and urgent medical interventions. His approach combines technical expertise with compassionate communication for pet owners during crises.
Molly Richards
Hospital Director
Molly oversees daily hospital operations and staff coordination. She ensures efficient patient flow while maintaining service quality standards. Her leadership supports the facility's mission of providing accessible emergency pet care.
Amanda Goebel
Referral Relationship Manager
Amanda coordinates communication between our hospital and referring veterinarians. She facilitates case transfers and maintains professional partnerships. Her role ensures continuity of care for patients transitioning between practices.
Questions
What types of emergencies do you handle?
We treat all urgent medical conditions including trauma, poisoning, breathing difficulties, and severe bleeding. Our capabilities include surgical interventions, diagnostic imaging, and critical care monitoring for dogs and cats.
Do I need an appointment for emergency care?
No appointment is required. We operate on a first-come, first-served basis with immediate triage for life-threatening conditions. Patients receive care based on medical urgency rather than arrival order.
What payment options are available?
We accept major credit cards, cash, and pet insurance. Payment is required at the time of service. Our staff can discuss financial options and payment plans for extensive treatments while prioritizing necessary care.
Can I visit my pet during hospitalization?
While we encourage owner visits for comfort, our 24/7 critical care requires controlled environments. We provide regular updates and coordinate visitation during designated hours to maintain patient stability and treatment effectiveness.
How do you coordinate with regular veterinarians?
We immediately notify referring veterinarians about transferred cases. Our team shares medical records and treatment details to ensure continuity of care. Follow-up appointments are coordinated with primary care providers after emergency stabilization.
Reviews (6)
Nancy Watt
May 30, 2022
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We received excellent care! A much more critical patient came in who needed immediate care so we had to wait maybe 5 minutes. The tech talked to me and then took a Brody back and we were out within an hour. The doctor took quick action and saved Brody from potentially needing another surgery. He is home a resting today! Can not recommend them enough for emergency vet care!
Lanarra Ferguson
Apr 27, 2022
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Staff is very professional and caring over the phone and in person. They were every attentive and quick to get my sick kitten back to see the vet. They explained all procedures and prices before hand as well as described the need and urgency for tests/procedures. The staff was very helpful by explaining medicine regimens and diet plans with instructions for my kitten. Their compassion for our pets and their health was visibly clear. I would definitely bring my pets here again if their was an emergency. Thank for you helping my kitten get back to being healthy and playful!
Leslie Jacox
Apr 23, 2022
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We were greeted on the phone and in person by a warm, caring person. The vet tech was also kind and caring. They immediately took our dog back for necessary evaluation. In a matter of minutes, we got a diagnosis along with a complete plan of action. Everyone was professional and efficient. Dr. Murry operated on our dog who was considered critical. She saved his life. The discharge plan and referral information for our personal vet was sent almost immediately and was unbelievably thorough. We are grateful to Dr. Murry and the outstanding staff at the Collin county animal emergency clinic!
Bernard Kellogg
Mar 24, 2022
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This animal ER is very well run. The staff are professional and polite. The doctors are well qualified and seem passionate about their job. If your animal has a life threatening condition, they will be admitted immediately. If their condition is serious but not critical, you may have to wait a few hours to be seen. Dr. Yager saw my dog Percy, who had a sudden onset of fever-like symptoms. I would like to express my utmost praise and gratitude for Dr. Yager.
Her ability to explain medical concepts to an untrained person like me evinces her expertise as a doctor, and her owner interaction skills were excellent. She validated my concerns, made me feel like a priority, explained blood panel results clearly and simply, and, of course, provided a clear treatment plan. I can't use enough words to praise the doctors, assistants, and receptionists. Their hard work and dedication turned a bad day into a good day, and I can't thank them enough.
Her ability to explain medical concepts to an untrained person like me evinces her expertise as a doctor, and her owner interaction skills were excellent. She validated my concerns, made me feel like a priority, explained blood panel results clearly and simply, and, of course, provided a clear treatment plan. I can't use enough words to praise the doctors, assistants, and receptionists. Their hard work and dedication turned a bad day into a good day, and I can't thank them enough.
B. K.
Mar 11, 2022
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It was 4:30am and we knew something was very wrong with George. I called to let them know we were on our way and they were ready to get him in for X-rays as soon as we arrived. He was treated with love and everyone was concerned for him. He was given meds and kisses and I'm happy to say he's doing great. This animal hospital is dependable, open 24/7 and fairly priced. Thanks for taking great care of our boy.
Cathy Casler
Feb 17, 2022
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My 5lb Yorkie was throwing up blood. They got her right in, staff at the front was nice, (someone grabbed her and took her back after attentively asking me a few questions) to see a doc asap then I went back with them all. So happy they were open and so accommodating! The nurse, the vet, all of them
