Business Details
19 Years
experience
Your Trusted Partner for Pet Sitting & Dog Walking Services in Westerville
At Scales Tails & Paws, we have dedicated ourselves to professional pet care since 2007, serving Central Ohio with unwavering commitment. Our team comprises certified professionals trained in pet first aid, CPR, and Fear Free methodologies, ensuring comprehensive care tailored to each pet's unique needs. We distinguish ourselves through continuous education, community involvement, and a rigorous approach to safety, maintaining bonding and insurance through Pet Care Associates.Our services extend beyond basic care to include customized routines, daily updates with photos, and a team of six trained employees who prioritize your pet's emotional and physical well-being. With a focus on personalized attention and transparency, we aim to provide pet owners with unmatched peace of mind.
Services
Pet Sitting
Dog Walking
In-Home Boarding
Overnight Services
Medication Administration
Daily Updates
Customized Care
Meet & Greet
24/7 Support
Emergency Services
Details
- Year established: 2007
Highlights and features
- We have over 15 years of experience in professional pet care.
- Our team is bonded, insured, and certified in pet first aid & CPR.
- We offer tailored services to meet each pet's unique needs.
- Employees undergo extensive training, not independent contractors.
- 24/7 updates and personalized care ensure pet well-being.
Associations and certifications
- Fear Free Certified
- PetTech
- American Red Cross
What people say
Phenomenal job
Deeply comforted
AMAZING
Peace of mind
Tail waggin' dog
Services
Pet Sitting
Our pet sitting service provides tailored care for cats, dogs, and exotic pets. We handle feeding, exercise, litter box maintenance, and medication administration while maintaining personalized routines. Clients receive photo updates and real-time communication through our Time to Pet app.
Dog Walking
Custom dog walking services accommodate busy schedules with flexible timing. Walks include basic command reinforcement, mid-day feeding, and medication administration. We ensure proper hydration and waste disposal while maintaining consistent communication with pet owners.
In-Home Boarding
Our in-home boarding offers a stress-free environment with personalized attention. Pets enjoy daily activities, cozy sleeping arrangements, and safety-focused care. Owners receive regular updates with photos to monitor their pet's well-being during extended stays.
Overnight Services
Overnight pet sitting includes 10-18 hour stays with continuous monitoring. Services cover feeding, exercise, and comfort routines. We maintain secure environments while providing detailed morning reports for owner reassurance.
Meet & Greet
Pre-service consultations allow us to understand pet routines and owner requirements. This mandatory session covers care instructions, home security protocols, and emergency procedures to ensure seamless service execution.
People
Ingrid
Founder
Certified Pet Tech instructor with 15+ years of rescue experience. Manages six cats, four dogs, and seven ball pythons. Serves on the NAPPS Pet Sitter Education Committee and provides foster care through RescuedOhio.
Olivia P.
Pet Sitter
Full-time pet care professional since 2021. Specializes in dog walking and pet sitting. Owns a mini sheepadoodle named Willow. Committed to providing compassionate care while maintaining open communication with pet owners.
Ayden W.
Pet Sitter
Three-year professional pet sitter with 15 years of personal animal care experience. Handles various pet types with confidence. Focuses on building trust with each pet while maintaining consistent care routines.
Questions
Is the Meet & Greet required before services?
Yes, we require a Meet & Greet to discuss care routines and home security. This mandatory session ensures proper service preparation.
What happens during extreme weather conditions?
We limit outdoor time when temperatures exceed 95°F or drop below 10°F. Pet safety remains our priority during severe weather events.
Will the same sitter visit my pet every time?
We assign two primary sitters per reservation but cannot guarantee exclusivity due to scheduling constraints and staff availability.
How do you handle medication administration?
Our certified team members can administer medications during visits. Please provide clear instructions during the Meet & Greet session.
What cancellation policies apply to overnight stays?
Overnight bookings require 30 days' notice for cancellations. Reservations canceled within 30 days incur full payment charges.
How do I receive service updates?
Our Time to Pet app provides real-time updates with photos and visit details. Owners receive notifications after each service session.
Reviews (7)
Lori B.
Apr 22, 2022
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Our pet sitter for at least 10 years now. It's been such a comfort to have someone we can trust to take care of our precious pets. Care included testing and administering insulin for our diabetic cat, and communication if things weren't normal with him. Ingrid is always responsive to any issues, and hires great people! Highly recommended!
Theresa Fruner
Feb 18, 2022
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My only pet sitter for over 10 years. Ingrid and her team have been flexible, easy to work with, reasonably priced and always great with my cats. It brings peace of mind to know they are checking on the house and our furry kiddos when we're away.
Tana Scott
Aug 18, 2021
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I have always had a great experience with Scales Tails & Paws! They are very responsive and even show you the checklist of care done after every visit, including a photo of your pets! I highly recommend them!
Jarod Tulanowski
Jun 24, 2021
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Great company I know my pets will be spoiled with attention while we are gone. Nothing worse than worrying about your pers while on a trip. Wiyh scales tails and paws that worry in gone.
Claudia Garden
Apr 25, 2021
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Scales Tails and Paws is simply the best. Ingrid and staff have been caring for our 2 dogs for 10 years. They are kind & professional. They text, email you when they visit & let you know how pets are with great pictures. Website makes scheduling easy. Love them! Highly recommend.
Paige Rothhaar
Mar 24, 2021
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We cannot say enough good things about this service! We have trusted them for years to watch our dog. Ingrid and her team take great care of your animals and your home! And I love the ease of booking as well as the great communication while your animals are in their care!
Kristi Perry
Jan 27, 2021
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Scales, Tails and Paws has taken care of my pets for many years. They are reliable, caring and knowledgeable. I always feel confident leaving my pets in their care. If you need a pet sitter, I'd highly recommend them. Also, know that you're supporting a locally owned business, which is more important than ever!
