Business Details
Your Trusted Pet Resort in Carrollton, TX
Dogs Rule Resort was founded to provide dogs with a safe, engaging environment where they can socialize, play, and receive exceptional care while offering pet owners peace of mind. Our state-of-the-art facilities in Carrollton and Keller, Texas, feature 8,000 square feet of outdoor play areas with filtered water, turf potty zones, and shaded play structures, complemented by 3,000 square feet of climate-controlled indoor spaces equipped with Tuflex flooring, daybeds, and flat-screen TVs. We specialize in all-inclusive daycare, boarding, and grooming services, allowing pets to enjoy a full day of activity before retiring to private, comfortable accommodations. Our webcam services enable owners to check on their pets remotely, and our partnerships with veterinary professionals ensure access to expert care when needed.With over a decade of experience in animal care and a commitment to continuous improvement, we prioritize safety, cleanliness, and personalized attention. Our teams expertise in managing pet stores, veterinary clinics, and animal welfare programs informs our dedication to creating positive experiences for every dog. We offer flexible pricing options, including discounted packages and pickup/delivery services, to accommodate diverse client needs. By combining innovative facilities with a passion for animal well-being, we strive to be a trusted partner for pet owners seeking reliable, high-quality care.
Services
Daycare
Boarding
Grooming
Pickup/Delivery
Webcam Monitoring
Highlights and features
- We offer 8,000 sq ft outdoor playgrounds with filtered water and shaded play structures.
- Our climate-controlled indoor facilities feature Tuflex rubber flooring for joint comfort.
- Webcam services allow real-time monitoring of your pets activities.
- Experienced team with backgrounds in veterinary clinics and pet store management.
- Partnership with licensed veterinarians ensures access to professional medical care.
Services
Daycare
Our daycare provides structured play in 3,000 sq ft indoor and 8,000 sq ft outdoor spaces with filtered water, toys, and staff supervision. Dogs socialize in size-grouped areas featuring turf, shade, and climate control. Webcams allow owners to monitor activities remotely.
Boarding
Boarding suites include TV, ceiling fans, and raised beds in climate-controlled rooms. Dogs enjoy daily playtime in secure areas and receive personalized care. Presidential Suites offer premium amenities for up to two dogs with complimentary daycare.
Grooming
Professional grooming services include baths, nail trims, teeth brushing, and full haircuts. Our master groomer uses painless shedding techniques and offers breed-specific cuts. Specials like Friday bubble baths provide discounted rates for routine care.
Pickup/Delivery
Door-to-door pickup and delivery service starts at $20 for the first 8 miles. Additional miles cost $2 each. This service ensures convenient access to our facilities for busy pet owners in the Carrollton area.
Webcam Monitoring
Live-streaming webcams let owners view their pets activities in real time. Cameras cover indoor play areas and outdoor parks, accessible via mobile devices or computers for added peace of mind.
People
Susanne Haley
Founder
With experience in veterinary clinics and pet store management, Susanne created Dogs Rule Resort to provide a positive, safe environment for dogs. She focuses on ensuring high-quality care and innovative facilities.
Dr. Warren Eubank
Veterinarian Partner
Dr. Eubank, a Texas A&M graduate, brings 35+ years of veterinary expertise in emergency care and surgery. He partners with Dogs Rule Resort to provide on-site medical support for boarding pets.
Questions
What services does Dogs Rule Resort offer?
We provide daycare, boarding, grooming, and webcam monitoring for dogs in Carrollton and Keller, TX.
Can I watch my dog via webcam?
Yes, live webcams stream our indoor and outdoor play areas for real-time monitoring.
What are boarding requirements?
Boarders must be picked up by 12:00 p.m. on departure day to avoid half-day charges.
Do you offer grooming packages?
Yes, we provide standard baths, full grooms, and add-on services like nail trims.
Is pickup/delivery available?
We offer door-to-door service starting at $20 for the first 8 miles.
Are there discounts for long-term stays?
Yes, discounted rates apply for extended boarding and daycare packages.
Reviews (7)
Robert Davis
Jun 21, 2022
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We have been using this awesome place for approximately 3 years and are VERY pleased. The Staff have always been nice, caring, and will always go out of their way to care for your furry friends. Please do not judge a book by the cover-judge it by your furry companions demeanor and happiness when they enter and expertly handled by the staff. Even though Cooper has a "bob" tail it is very evident that he is happy to be there. we have used both the Doggie Day Care and Boarding Services and have no reservation about recommending this Service to our closest friends and friends. Robert
Victor Villegas
May 13, 2022
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We love this place! They take such great care of our fur babies and have gone above and beyond when one of our doggies got sick during a stay. The staff is super friendly and treat our pups like they are their own.
Sam Walker
Jan 23, 2022
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After picking up my dogs, I had to spend A LOT, I mean an obscene amount of money, in vet bills otherwise my dog was going to die. I will not be bringing my animals anywhere near this place again.
Adam
Dec 12, 2021
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Not sure where to even start. PLEASE check out the pictures below. I wish I would have read the reviews before I boarded my dog here. Susanne is a pitiful excuse of a business owner. If you want to avoid $550 vet bills, I would HIGHLY recommend you stay far far away from this place. I was called and told my dog was in a group of several dogs that were playing to "rough." Come to find out, after seeing the vet, it was confirmed that this incident involved an actual dog bite.
Not sure what kind of "rough" play they allow here but this obviously got out of hand. They can honestly not tell me exactly what happened and the owner Susanne will not call me. She is strictly going through the GM (Elizabeth) to try and bargain not covering the vet bill for me. How nice of them to not charge me the boarding fee! I know one thing, I will never recommend this place to any dog owner and please take this into consideration before boarding your dog here. 10 Staples later and $550 in vet bills, here we are!
Not sure what kind of "rough" play they allow here but this obviously got out of hand. They can honestly not tell me exactly what happened and the owner Susanne will not call me. She is strictly going through the GM (Elizabeth) to try and bargain not covering the vet bill for me. How nice of them to not charge me the boarding fee! I know one thing, I will never recommend this place to any dog owner and please take this into consideration before boarding your dog here. 10 Staples later and $550 in vet bills, here we are!
Heather McCullough
Nov 11, 2021
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I have been coming here since my 14 year old Frenchie was born. They are always welcoming, treat the pups as they are there's. Dawn was my 14 year old Frenchies favorite person. Sometimes she would let him come up and sit with her at the desk. I have never had a problem with my 3, even with meds, special diets or disabilities. They are your go to for sure!
Lynn Weinstein Paulvin
Oct 30, 2021
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I started with Dogs Rule in August and continue to use them. All the staff make sure that the dogs are happy and safe. Marty, my golden doodle runs the door when I take him to daycare. If you need a groom for your furry friend April is terrific! I have investigated and tried many places but found April to be the best.
Jonathan Luong
Aug 28, 2021
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Save yourself headache and heartache and go else where. We picked up or dogs from being boarded and could tell something was off. One of our dogs was in pain. His hair was all matted and very yellow. He's a very white dog and typically groomed. It seems as if they let him sit in urine and dry in it. He had the biggest hotspot under his tail and near his butt area. That was not there before. He won't eat.
We took him to the vet where they told us it was infected. This is so neglectful. We know we're not going to get back a clean dog after boarding, but we most definitely expect our dogs to be taken care of. Dog being picked up all matted with urine and an infection is not that.
We took him to the vet where they told us it was infected. This is so neglectful. We know we're not going to get back a clean dog after boarding, but we most definitely expect our dogs to be taken care of. Dog being picked up all matted with urine and an infection is not that.
