Business Details
38 Years
experience
Award-Winning Pet Care Services in St. Louis Area
Petropolis was founded in 1988 with a revolutionary vision to create the nation's first all-inclusive pet center. Our Pet Empowerment philosophy prioritizes personalized care plans, daily enrichment activities, and transparent communication through photo updates and detailed report cards. With two locations in Chesterfield and St. Charles, we combine over 30 years of experience with cutting-edge approaches in pet care. Our certified professionals provide customized environments that stimulate pets mentally and physically, offering services ranging from boarding and daycare to grooming and training.We maintain a low staff-to-dog ratio and focus on force-free, positive reinforcement methods to ensure pets feel safe and respected. Our facilities feature spacious accommodations, structured playgroups, and specialized programs for cats and dogs of all temperaments.
Services
Dog Boarding
Cat Boarding
Dog Daycare
Dog Grooming
Dog Training
Details
- Year established: 1988
Highlights and features
- We offer personalized care plans tailored to each pet's unique needs and personality
- Our enrichment-focused environment includes daily mental and physical stimulation activities
- We provide transparent communication through daily photo updates and detailed report cards
- Our staff undergoes extensive training in animal behavior and safety protocols
- We maintain a low staff-to-dog ratio for enhanced safety and personalized attention
What people say
Exceptional staff
Clean facilities
Personalized care
Great communication
Enrichment activities
Services
Dog Boarding
Our dog boarding service provides comfortable accommodations with personalized care plans and enrichment activities. Spacious suites feature climate-controlled environments and daily supervised playtime. Certified staff monitors each dog's wellbeing, offering individual attention and socialization opportunities. We accommodate special dietary needs and medication administration.
Dog Daycare
Structured dog daycare includes supervised playgroups matched by size and temperament. Our facilities feature indoor/outdoor play areas with water play options. Staff maintain low ratios to ensure safety while providing mental stimulation through interactive games and rest periods. Available in full-day and half-day options with flexible pricing.
Dog Grooming
Professional dog grooming services include bathing, haircuts, and nail care using gentle techniques. Our low-stress environment features certified groomers with animal behavior expertise. Services range from basic baths to breed-specific haircuts, with specialized packages for different coat types and skin conditions.
Dog Training
Positive reinforcement dog training programs develop well-behaved companions through customized plans. Certified trainers offer day training, private lessons, and board-and-train options. Programs address basic obedience, behavioral issues, and advanced skills while building confidence through force-free methods.
Cat Boarding
Specialized cat boarding facilities provide safe, peaceful environments with personalized attention. Accommodations include comfortable bedding, hiding spots, and climbing structures. Staff provide daily monitoring while maintaining separate spaces to reduce feline stress and ensure optimal comfort during stays.
People
Dr. Paul Schifano
Founder
Veterinarian and founder with decades of experience in pet care innovation. Developed the Pet Empowerment philosophy combining animal behavior science with holistic care approaches. Continues to shape industry standards through ongoing education initiatives.
Hannelore Bugby
Co-Founder
Pet care pioneer and co-founder with extensive background in animal hospitality. Established Silver Maple Pet Center, the nation's first pet hotel. Brings generational expertise in creating pet-centric environments that prioritize comfort and enrichment through evidence-based practices.
Questions
What makes Petropolis different from other pet care facilities?
Our Pet Empowerment philosophy focuses on personalized care plans, daily enrichment, and transparent communication through photo updates and report cards.
Do you offer services for both dogs and cats?
Yes, we provide specialized services for dogs including boarding, daycare, grooming, and training, plus dedicated cat boarding accommodations.
Are your staff members trained in pet care?
All staff undergo extensive training in animal behavior, safety protocols, and Pet Empowerment techniques with ongoing education requirements.
What vaccination records are required?
Dogs require Rabies, Distemper (DHPP), and Bordetella vaccinations. Cats need Rabies and FVRCP. Please visit our vaccination policy page for details.
Can I visit both location facilities?
Yes, your pet's information transfers between our Chesterfield and St. Charles locations, though we recommend consistency for training programs.
Do you offer training for behavioral issues?
Our certified trainers specialize in addressing common behavioral challenges using positive reinforcement techniques for lasting, reliable results.
Reviews (5)
Wictolia G.
Jun 28, 2022
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My Buster is very well loved by the staff. They try the best they can to make sure he is safe and that he doesn't hurt any of the other dogs. Its amazig that they are able to control as many dogs as they do. It's pretty expensive but worth it. No other day care in the area even comes close. I can watch him play on the live feed and see how he is interacting with the other dogs. The staff sends me texts and gives me updates. He is exhausted when he gets home. We are punch card holders and are buying our second one shortly.
Jody Tharp
May 20, 2022
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The staff were very friendly and helpful from the first time I spoke with them on the phone until we picked up our babies from being groomed. They did an amazing job! Our dogs seemed so happy after being well taken care of and the grooming staff actually listened to my request and did not shave all of the hair off of my dogs to just "be done"! We definitely will be going back to Petropolis and checking out their other services.
Jess Fishering
May 19, 2022
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The staff at Petropolis are wonderful! They communicate effectively and are very easy to work with to set up appointments and get everything taken care of! I dropped my dog off first thing in the morning for grooming! I consulted with the groomer and they did such a great job on her summer cut! She looks so perfect! Thank you!
Linda
Apr 16, 2022
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We decided to try Petropolis for grooming our Huskies and check in was quick and easy. Nice spacious reception area. They did a beautiful job on our fur babies! They have been getting groomed somewhere else for the last 3 years and so far we are very pleased that we tried Petropolis. We will definitely take them there next time too and see how it goes. I think it's the best business in that building that's been there!
There were so many different breeds playing in the yards. They were all having so much fun. All in all, a good first impression on us. We definately recommend giving Petropolis a try for your fur babies!
There were so many different breeds playing in the yards. They were all having so much fun. All in all, a good first impression on us. We definately recommend giving Petropolis a try for your fur babies!
Aleeria G. AleeriaG
Mar 25, 2022
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Jackie used to groom my dogs at her previous place of employment and she always did a fantastic job. So when I got my current service dog (2 y/o Bernese Mountain Dog), I knew exactly who I wanted to be his groomer. As always, she didn't disappoint and he looks fantastic. Her tight booking schedule should speak volumes to Jackie's incredible abilities as a groomer. As long as I have dogs, she will always have a repeat customer.
