Business Details
16 Years
experience
Emergency
services
Trusted Pet Services in Arlington, MA
At Happy Tails Pet Services, we pride ourselves on delivering compassionate, professional pet care rooted in over 15 years of industry experience. Founded by Christine Roberts, a dedicated animal care specialist with two decades of expertise, including veterinary technician training at the University of New Hampshire, our mission is to provide personalized, reliable services that prioritize your pet's safety and comfort. Certified in Advanced First Aid and Animal CPR, we are insured, bonded, and affiliated with reputable organizations like the National Association of Professional Pet Sitters (NAPPS) and Pet Sitters International.Our comprehensive offerings include supervised playgroups, overnight boarding, in-home care, and specialized attention for cats, small animals, and exotic pets. Serving communities across Arlington, Belmont, Cambridge, and beyond, we ensure pets receive individualized care in familiar environments while owners travel with peace of mind. With 24/7 oversight for boarding guests and a commitment to transparency, we strive to be the trusted choice for pet lovers seeking exceptional service.
Services
Doggie Playgroups
Overnight Boarding
In-home Pet Care
Cat Care
Small Animal Care
Individual Dog Walks
Midday Relief Visits
Details
- Year established: 2010
Highlights and features
- Certified in Advanced First Aid and Animal CPR for pet safety.
- 15 years of dedicated pet care experience with 20+ years in animal health.
- Personalized care tailored to pets' routines and dietary needs.
- 24/7 staff oversight for overnight boarding guests.
- Serving 18+ communities with reliable pickup and drop-off services.
Associations and certifications
- National Association of Professional Pet Sitters (NAPPS)
- Pet Sitters International
- Advanced First Aid Certified
- Animal CPR Certified
Services
Doggie Playgroups
Our supervised playgroups provide structured socialization for dogs, ensuring safe interaction in fenced areas separated by size. Pets enjoy 3-4 hours of exercise daily, reducing destructive behavior caused by loneliness. Staff oversee activities to maintain a friendly, non-aggressive environment for all participants.
Overnight Boarding
Overnight stays occur in a secure home environment with 24/7 staff oversight. Pets follow their regular routines, receive individual attention, and can join daytime playgroups. Safe accommodations minimize stress and exposure to illnesses compared to traditional kennels.
In-home Pet Care
We care for pets in their familiar surroundings, administering medication, feeding, and exercise while owners travel. Services include plant watering and home security tasks like mail collection. Ideal for cats, small animals, or pets with special needs requiring consistent routines.
Cat Care
Specialized in-home care for cats includes feeding, litter box maintenance, and companionship. We accommodate multi-pet households and ensure minimal disruption to feline routines. Owners receive updates and photos to monitor their cat's well-being during absences.
Small Animal Care
Our team cares for rabbits, ferrets, birds, and other small/exotic pets with species-specific expertise. Services include habitat cleaning, dietary management, and health monitoring. Staff are trained to handle unique care requirements for non-traditional pets.
People
Christine Roberts
Owner/Operator
Christine has 15 years of experience in pet services and 20+ years in animal care, including veterinary technician training at the University of New Hampshire. Certified in Advanced First Aid and Animal CPR, she specializes in personalized pet care solutions.
Questions
What services does Happy Tails offer?
We provide doggie playgroups, overnight boarding, in-home pet care, cat care, and small/exotic animal services. Staff offer medication administration, plant watering, and home security tasks during visits.
How are pets evaluated before playgroup or boarding?
All pets undergo a pre-participation evaluation to ensure they are non-aggressive and healthy. This maintains a safe environment for all animals in our care.
Are staff certified in pet emergency care?
Yes, our team is certified in Advanced First Aid and Animal CPR. We can arrange emergency veterinary care if needed during boarding or visits.
What areas do you serve?
We service Arlington, Belmont, Burlington, Cambridge, Charlestown, Lexington, and 12+ other nearby communities in Massachusetts.
Is overnight boarding available 24/7?
Yes, our boarding facility has 24-hour staff oversight. Pets receive nighttime bathroom breaks and continuous monitoring for safety and comfort.
Reviews (6)
Kate Delgiacco
Mar 15, 2021
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We have trusted the owner with four of our dogs over 10 years. She is knowledgeable, trustworthy, transparent, and cares more than any other business about your babies. Always accommodating and responsive.
Mary-Alice Brady
Jan 28, 2020
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I have been using Happy Tails for 16 years. Happy Tails has been with me from when I adopted my rescue yellow lab (who passed away) to my two new dogs. I was a single busy professional when I met Christine and now I am a wife/mom with two kids and still a busy professional. Christine and her team have been the reason why I am able to have such wonderful dogs as part of my family. I spoke with her before adopting my first dog and knew that I had the care I needed for when life got hectic.
Happy Tails has always been there to take exceptional care of my dogs. I trust them fully and my dogs have always flourished in their care. One of my rescue dogs, Chase, came to me very nervous. Christine came to my house, built a relationship with Chase and made sure he got special treatment (he even got to sit in the front seat) when going to daycare. I often have to call them last minute because of changes to my schedule and they always accommodate.
They also have in-home boarding with pick up and drop off from your home, which makes travel so much easier. I know my dogs are safe and happy with Happy Tails. I highly recommend Christine and her team of highly trained staff!
Happy Tails has always been there to take exceptional care of my dogs. I trust them fully and my dogs have always flourished in their care. One of my rescue dogs, Chase, came to me very nervous. Christine came to my house, built a relationship with Chase and made sure he got special treatment (he even got to sit in the front seat) when going to daycare. I often have to call them last minute because of changes to my schedule and they always accommodate.
They also have in-home boarding with pick up and drop off from your home, which makes travel so much easier. I know my dogs are safe and happy with Happy Tails. I highly recommend Christine and her team of highly trained staff!
Fruit Girl
Aug 25, 2019
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Only send your dog here if you want him/her being attacked every other month with wounds all over their face. The owner is the most unprofessional person I have ever met. Screaming at her clients that pay ALOT money to send their dog here. Just avoid it at all costs!
Joanna Dotolo
Jul 20, 2019
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Christine has been in the pet services business for many years. She is a great care-giver to her pets and pets needs. We've been bringing our dog there for many years and her and her staff are above the normal pet care services. Their type of service is that they watch over the dogs to be sure that they are all safe and cared for during their time there. What service would pick up your dog in the morning and drop off early afternoon and the pets can stay in or go outside during that time; it's better than your dog sitting home for hours and finding not so great surprises when you arrive home. I highly recommend her services for exceptional pet care.
Susan Coleman
Jan 11, 2019
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Christine and her staff our awesome have left our dogs overnight here and they go to daycare both my dogs Max and Minnie love it. Highly recommend great place.
Dion Schwartzkopf
Oct 25, 2017
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Happy Tails Pet Services, really saved the quality of our lives! Before we found Happy Tails, we could not go anywhere or do anything for any significant length of time. Christine, the owner has approximately two decades of experience and it really shines through! To be honest, we almost did not reach out to Happy Tails because their cost were so low compared to other pet service providers. After other pet services had turned us away and the three doggy "meet and greets" had "failed" because our dog was too high maintenance and skittish, we decided to give Happy Tails Pet Services a call. Christine knew exactly what to do to ease the anxieties of our dog and was able to not only board her without a problem, but managed to help our dog transition from suburban to city life.
There has been a noticeable and lasting difference in our dogs demeanor since she has spent time at Happy Tails Pet Service! Without the typical transparent, pandering that many other companies ply on, we received the care and attention that our dog truly needed! I, and more importantly - our dog, look forward to a long relationship with happy tails pet service!
There has been a noticeable and lasting difference in our dogs demeanor since she has spent time at Happy Tails Pet Service! Without the typical transparent, pandering that many other companies ply on, we received the care and attention that our dog truly needed! I, and more importantly - our dog, look forward to a long relationship with happy tails pet service!
