Business Details
50+ Years
experience
Your Trusted Pet Boarding & Grooming Experts in High Ridge, MO
Since 1960, Nancy Crane's Family Pet Care has provided exceptional boarding, grooming, and pet supply services to the St. Louis community. As a family-owned and operated business, we combine decades of experience with a deep commitment to animal welfare. Our 114-room facility features climate-controlled indoor and outdoor spaces, ensuring pets' comfort year-round. Our trained staff prioritizes safety through 24-hour supervision, security systems, and proper immunization protocols. We offer specialized services including medication administration, playtime recesses, and pick-up/delivery options.Our grooming department provides professional services with flexible scheduling and emergency accommodations. We maintain transparency through clear pricing policies and vaccination requirements. Our cremation and burial services offer compassionate support during difficult times. Located on two acres in High Ridge, Missouri, we serve over 50 local communities. Our team's expertise spans generations, with staff members possessing 7-20+ years of animal care experience.
Services
Boarding
Grooming
Pet Supplies
Cremation Arrangements
Burial Supplies
Details
- Year established: 1960
Highlights and features
- Family Owned & Operated Since 1960
- 24-hour personnel on premises for safety
- 114-room climate-controlled boarding facility
- Experienced staff with 7-20+ years expertise
- Pick-up and delivery service available
Associations and certifications
- Missouri Department of Agriculture
- American Boarding Kennels Association
Services
Pet Boarding
Our 114-room facility offers climate-controlled indoor and outdoor boarding with 24-hour supervision. Each pet receives individual playtime in spacious yards. We maintain strict immunization requirements and security systems for safety. Monthly discounts available for extended stays.
Pet Grooming
Professional grooming services include bathing, nail trimming, and coat maintenance. We offer standard appointments and express service options. Prices vary by breed and coat condition. Senior pet accommodations and cancellation policies ensure flexibility for clients.
Pet Supplies
We offer a complete selection of collars, grooming tools, and specialty shampoos. Our inventory includes premium pet care products for daily needs. Staff provides recommendations based on specific pet requirements and coat types.
Cremation Arrangements
Compassionate cremation planning services help families honor their pets. We provide guidance through the process with sensitivity and support during difficult times. Services include coordination of final arrangements and memorial options.
Burial Supplies
We offer self-vaulting pet containers, stone monuments, and grave markers for private or cemetery burials. Our selection provides affordable options for families seeking lasting memorials for their beloved pets.
People
Jessica
Staff Member
Nancy Crane's granddaughter with over 20 years of experience. Trained by Mike Crane, she brings generational knowledge and lifelong animal care expertise to our team.
Sarah
Office Manager
Missouri native with a lifelong affinity for animals. Manages daily operations and serves as the first point of contact for our clients and their pets.
Rachel
Groomer
Certified groomer with 10+ years experience. Specializes in breed-specific cuts and maintains high grooming standards through professional training and hands-on expertise.
Troy
Manager
Experienced animal care professional with 7+ years managing kennel operations. Expertise in animal behavior and maintaining positive kennel environments for all breeds.
Kathryn
Grooming Assistant
Passionate about animal care with experience in grooming maintenance. Provides specialized attention to pets' hygiene needs while ensuring their comfort during services.
Questions
What services do you offer for pets?
We provide boarding, grooming, pet supplies, cremation arrangements, and burial supplies. Additional services include medication administration and playtime recesses.
What vaccinations are required for boarding?
Dogs need Rabies, Distemper, and Bordatella. Cats require Rabies, Feline Distemper, and either negative Feline Leukemia test or updated vaccine.
Do you offer pick-up and delivery services?
Yes, we provide pet transportation for boarding and grooming services. Please request this when making reservations to ensure availability.
What is your cancellation policy for grooming?
We require 24-hour notice for cancellations. Emergency cancellations without 24-hour notice incur a fee equal to 50% of the service price.
Are you licensed and accredited?
We are licensed by the Missouri Department of Agriculture and a charter member of the American Boarding Kennels Association since 1960.
Do you care for senior pets?
Yes, we have special policies for senior pets including service modifications and comfort accommodations while maintaining safety standards.
Reviews (7)
Samantha Schlesing
Jun 26, 2022
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Staff was super sweet! Just not the best set up for the dogs and I paid quite a bit for "play time" between dogs
Adam Shiyab
May 29, 2022
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We've taken our dog here over 5 different times so far and they've never failed me. They're reasonable and have heated flooring for your pets. Our dog always seems pleased and happy when we see him.
Chelsea Finch
Apr 21, 2022
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My husband and I really love this facility for boarding. We have boarded our dog three times, and each time they have been so accommodating, and even let my in-laws dog stay close to my dog.
Richard Babb
Feb 25, 2022
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We have been taking our pets to Nancy Crane's Family Pet Care for over 30 years for grooming. They have always done an incredible job! There are not enough superlatives for this business!
Darla Sturgeon
Jan 12, 2022
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Taken my dog there for a year, they do an awesome job with her. Love the way she looks and smell when she gets home.
Jayson Chiefs
Jan 09, 2022
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They are amazing and ran so well. Extremely affordable and my pup always comes home in a good mood so he is obviously treated well.
Megan Follett
Dec 20, 2021
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This place is fantastic. I get my maltese groomed here, and they are so good with him. I gets very nervous in new environments and around new people, but they never have issues. They always take the time to talk to me about how i want him groomed, and i appreciate their detail. I haven't used the boarding services, but if they are anything like the rest of their services, I'm sure they are 5 star.
