Business Details
50 Years
experience
Trusted Pet Doors for Every Home & Pet
PetDoors.com has been the leading supplier of pet doors for over 40 years, revolutionizing pet access solutions since 1976. Our expertise began with the first sliding glass pet door and expanded through strategic partnerships with industry leaders like PetSafe, Hale, and Endura Flap. We specialize in sourcing, testing, and selling premium pet doors designed for durability, weather resistance, and pet safety. Our product range includes over 500,000 satisfied customers' preferred options, from basic flaps to high-tech microchip-activated systems. We offer customization for unique installations, including doors, walls, and screens, while maintaining rigorous quality standards.Our team provides personalized support through 30 years of combined experience, detailed installation guides, and professional order reviews. We guarantee fast U.S. shipping, hassle-free returns, and comprehensive warranty assistance for all products. Our commitment to innovation is evident in our introduction of energy-efficient designs, chew-proof materials, and smart technology integration. We serve pet owners globally, addressing diverse needs from small cats to giant dog breeds. Our customer-centric approach focuses on reducing owner stress while enhancing pet independence and comfort.
Services
Dog Doors for Doors
Cat Flaps
Replacement Flaps
Electronic Pet Doors
Custom Pet Doors
Dog Doors for Walls
Pet Doors for Screens
Pet Doors for Windows
Details
- Year established: 1976
Highlights and features
- We offer 40+ years of specialized pet door expertise
- Our team provides personalized service with professional order reviews
- We guarantee fast U.S. shipping and 30-day returns
- Our products undergo rigorous durability and weather resistance testing
- We support customers with detailed installation guides and troubleshooting
What people say
Durable construction
Easy installation
Great customer service
Weather-resistant
Improved pet happiness
Services
Dog Doors for Doors
Our dog doors for doors feature heavy-duty aluminum frames and insulated flaps that maintain indoor temperatures while allowing pet access. Designed for security with locking covers and chew-resistant materials, these doors suit breeds up to giant sizes. Installation options accommodate various door thicknesses and materials.
Electronic Pet Doors
Microchip-activated pet doors provide secure entry for registered pets only, preventing wildlife intrusion. These systems include programmable access schedules and collar key options for multi-pet households. Weather-sealed designs maintain energy efficiency in extreme climates.
Replacement Flaps
Custom-sized replacement flaps match specific door models with precision. Available in multiple thicknesses and materials, these components ensure continued weatherproofing and durability. We offer parts for both current and legacy pet door models.
Custom Pet Doors
Custom installations address unique architectural requirements, including non-standard wall thicknesses and window configurations. Our templates and expert guidance ensure precise fitting for both new and existing structures. Energy-efficient options meet building code requirements.
Pet Doors for Walls
Wall-mounted pet doors include insulated tunnel kits for exterior walls up to 18" thick. These systems maintain structural integrity while providing secure pet access. Available in multiple sizes with optional heating elements for cold climates.
Questions
Do you offer international shipping?
Yes, we ship globally with brands like Endura Flap and Liberty Pet Door guaranteed for international delivery.
What is your return policy?
We accept returns within 30 days of delivery for standard orders. Custom doors cannot be returned due to their specialized nature.
How do I measure for a pet door?
Measure your pet's height at the shoulder, add 1-2 inches for clearance, and consult our size chart for specific brand requirements.
Can I install a pet door in a sliding glass door?
Yes, our panel-style doors fit most sliding glass systems with adjustable height options for proper alignment.
Are electronic pet doors compatible with all collars?
Our microchip-activated doors work with standard 125kHz RFID collars. Some older models may require specific key fobs.
Do you provide installation services?
While we offer detailed instructions and templates, professional installation requires hiring a local contractor through our installer directory.
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Reviews (5)
Joe A.
May 06, 2021
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Do not purchase any pet door from this company. They have extremely poor customer service and will never return your call despite that being the avenue for communication they recommend. I finally had to contact them via the online chat, which repeatedly disconnected, on their website. I purchased a Hale door which I tried to return within the 30 day window but since I never received the courtesy of a return call, I believe they did not return my call so the 30 day return window could pass thus they would charge a 10% restocking fee.
I later learned that the Hale pet doors are cheaper on the Hale website. Hale even gives a 10% discount for adopting a rescue. I cannot recommend this business. Check the manufacture's website, you will save money, before buying from these people. Lack of communication runs rampant with this company!
I later learned that the Hale pet doors are cheaper on the Hale website. Hale even gives a 10% discount for adopting a rescue. I cannot recommend this business. Check the manufacture's website, you will save money, before buying from these people. Lack of communication runs rampant with this company!
Daniel P.
Jun 03, 2020
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Excellent communication and service. I would recommend. We spoke by phone during a factory backorder situation, and they were able to accommodate me well with alternatives, and I'm thrilled with the product I got. They were courteous and respectful and understanding. Thanks!
Michelle C.
Feb 13, 2020
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Customer service is great! Very helpful, I spoke to two different reps and they were both nice, and gave good advice. I haven't installed the door so I can't speak to that piece yet. My contractor needed it because they needed dimensions as I am in the middle of a home renovation project. Stucco house so I needed a door that could fit in a 8thick wall. Delivery was prompt. When it is installed I will let you know what Penelope the Pit bull thinks!
Cynthia M.
Oct 18, 2019
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I had purchased a cheaper pet door over a year ago but had problem with dust that comes form living in AZ. I like the construction and quality of this door so much better. It was double the price but it works better at keeping the dust low with the stronger flap hold. I like the double flap and the insulated door. Very easy to install. The only things is my cats can't get used to pushing harder to open the flap.yet. It will take some time. Wish they had other colors like tan. Otherwise happy with purchase.
Jim M.
Sep 25, 2019
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We just needed a replacement dog door flap, Petdoors had the exact brand and size, it was received in short order and was straightforward to install. All good.
