Business Details
Your Dog's Second Home in Richmond, CA
At Metro Dog, we are dedicated to providing exceptional care for your canine companions. Established with a passion for animal welfare, our facility offers a holistic approach to dog daycare, boarding, grooming, and training services. Our team of experienced professionals prioritizes the physical, social, and emotional well-being of every dog, ensuring a safe and enriching environment. We operate with a commitment to ethical practices, utilizing LIMA principles (Least Intrusive Minimally Aversive) to foster positive behavior without the use of punitive methods. As a Green-Certified business, we integrate sustainability into our operations while maintaining high standards of cleanliness and safety.Located near Pt. Isabel Regional Shoreline Park in Richmond, California, we serve the local community with personalized attention and a deep understanding of canine needs. Our 24-hour supervision and structured play-rest schedules reflect our dedication to creating a home-away-from-home experience for every dog. With over a decade of combined expertise, we strive to build trust through transparency, professionalism, and unwavering care.
Services
Daycare
Boarding
Grooming
Training
Private Care
Puppy Program
Semi-Private Play
Medical Boarding
Nail Trimming
Ear Cleaning
Highlights and features
- We offer 24-hour supervision for boarding guests
- Our facility is Green-Certified for sustainable operations
- We implement ethical care practices with no aversive methods
- Our handlers are trained in canine behavior and enrichment
- We maintain 142+ positive reviews from satisfied clients
Associations and certifications
- Green-Certified Business
What people say
Loved the staff
Clean facility
Dogs come home tired
Personalized attention
Stress-free experience
Services
Dog Daycare
Our social daycare program provides structured playgroups for dogs of all sizes and temperaments. With 6-20 compatible dogs per group, we ensure safe interaction while balancing playtime with rest periods. Handlers actively supervise sessions from 7 AM to 6 PM, following a natural activity-rest rhythm. Specialized options include puppy programs, semi-private groups, and private care for dogs with specific needs.
Overnight Boarding
Our 24/7 supervised boarding service offers multiple accommodation options including social playgroups, single rooms, and private suites. All guests receive daytime enrichment activities and comfortable resting areas with Kuranda cots. Specialized programs cater to puppies, senior dogs, and those requiring individualized attention. Reservations include complimentary daycare on arrival and departure days.
Dog Grooming
Professional grooming services include breed-specific haircuts, baths, nail trimming, and ear cleaning in a stress-free environment. Our experienced groomers handle dogs of all sizes with gentle techniques, offering add-ons like de-shedding and teeth brushing. Prices range from $90 for small dogs to $245 for extra-large breeds, with specialized care for double coats and doodle breeds.
Puppy Program
Designed for dogs under 6 months, this program focuses on socialization and basic skill development. Puppies interact with carefully selected playmates while learning appropriate behavior through guided play sessions. The curriculum includes housebreaking schedules, meal service, and environmental enrichment to support healthy development during critical growth stages.
Private Care
Tailored programs for dogs preferring one-on-one interaction or with special needs. Includes private suites, personalized play sessions in seven different yards, and dedicated handler attention. Features three 15-minute play sessions and one 30-minute extended session daily, with potty breaks every two hours to maintain comfort and routine.
Questions
What makes Metro Dog different from other pet care facilities?
We combine 24/7 supervision with ethical care practices, avoiding aversive training methods. Our Green-Certified facility offers structured play-rest schedules and personalized programs for dogs of all temperaments.
Do you accept dogs with special needs?
Yes, our private care program caters to dogs requiring individualized attention. Handlers create customized play schedules with multiple rest periods and specialized interaction techniques for dogs with unique requirements.
How do you ensure dog safety during group play?
Handlers actively supervise groups of 6-20 compatible dogs, monitoring interactions and adjusting groupings as needed. We implement LIMA principles and maintain strict size/temperament matching to prevent conflicts.
What are your vaccination requirements?
We require current Rabies, DHP, Bordetella, Leptospirosis, and Canine Influenza vaccinations. Proof must be provided before first visit to maintain our facility's health standards.
Can I tour the facility before booking?
Public tours are available Sundays at 4 PM. We recommend scheduling in advance to ensure availability and allow time for any specific questions about our services.
How do you handle after-hours emergencies?
Our facility maintains 24/7 staff presence for boarding guests. After-hours drop-off/pickup is available by reservation for $26, with staff assistance from 4 AM to midnight daily.
Reviews (5)
Ben T.
Mar 24, 2022
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Metro Dog is a fabulous community resource with great personal service at any hour. They have taken care of our dog for years with professionalism and concern for the individual needs of each pet. They even have special outings that seem to reinforce good behavior - our dog seems to come back healthy and happy. Diane (owner) is a lovely resource and advocate for animals. Great people and good value.
Rachael Ridge
Feb 13, 2022
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Great staff and great dogs! Looks so clean I almost thought about bringing my daughter there but remembered it's for dogs not kids.
Tory B.
Dec 31, 2021
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Metro dog staff is thoughtful and takes great care of the pups that stay there. Our dog is a nervous guy and the staff went out of their way to make sure he was comfortable. He also got an injury right before we had a 10 day boarding scheduled and they took great care of him.
Bagleyoceanracing B.
Dec 10, 2021
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My dog loves going to Metro Dog for the day or for longer. He has benefited from their social program and from having "rest time" and "play time" throughout the day. I have been continually impressed with every staff member I have met.
Leah F.
Oct 19, 2021
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Metro Dog is a serious lifesaver for our girl. Our poor baby was so sick as a puppy and missed much of her critical socialization window, but I think coming to MD as a young puppy at least helped with her dog to dog socialization skills. My only non-pro is that it seems to be a bit of a black box when you drop off your dog -- I wish we could receive video footage or feedback of how she's getting along during daycare. But I think they are a bit understaffed and do a really great job. Our girl is always so excited to come here and doesn't hesitate to rush inside when we drop her off, lol.
