Business Details
28 Years
experience
Emergency
services
Professional Pet Care Services in Acton, MA
Founded in 1998, we have dedicated ourselves to providing exceptional pet and home care services across Acton, Boxborough, Harvard, Littleton, Westford, Groton, Carlisle, Concord, and Lincoln. Our experienced team prioritizes personalized attention, ensuring each pet receives individualized care tailored to their unique needs. With decades of combined expertise in canine behavior and pet wellness, we maintain rigorous standards for reliability, safety, and compassionate service delivery.Our commitment to community extends through Kids4Canines, a nonprofit initiative supporting animal shelters and youth engagement. Operating with full transparency and 24/7 availability, we guarantee secure, loving care for pets while offering peace of mind to owners through consistent communication and documented service protocols.
Services
Dog Walking
Pet Sitting
Overnight Care
DIY Dog Wash
Canine Training
Home Pet Visits
Pet Transportation
Feline Care
Senior Pet Support
Emergency Services
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of specialized pet care experience since 1998
- Our team provides personalized attention with documented service protocols
- We maintain 16-hour daily availability for urgent care needs
- Our services include certified canine behavior training expertise
- We operate a community-focused nonprofit supporting animal welfare
What people say
Truly loves the dogs
Reliable and trustworthy
Best part of their day
Peace of mind
Daily pictures provided
Services
Dog Walking
Our dog walking service offers customized exercise solutions for canines of all energy levels. Choose from 20-minute potty breaks to 2-hour off-leash trail adventures. Professional walkers maintain strict safety protocols while providing socialization opportunities and documented activity reports. Clients receive real-time photo updates through our digital tracking system.
Overnight Pet Care
Professional overnight care maintains pets' routines in their home environment. Services include feeding, medication administration, and emergency response. Our certified caregivers provide companionship while handling home security tasks like mail collection and light management. Specialized care available for senior or medical-need pets.
DIY Dog Wash
Modern self-serve dog wash facilities feature hydrosurge tubs with natural grooming products. Staff assist with equipment use while pet owners maintain control throughout the process. Available add-ons include nail trimming and ear cleaning. Facility requires current vaccinations and prohibits unattended pets for safety.
Canine Training
Certified trainers address behavioral challenges through positive reinforcement techniques. Programs focus on obedience, socialization, and anxiety reduction. Sessions incorporate environmental enrichment activities tailored to each dog's temperament. Progress tracked through detailed assessment reports shared with owners.
Pet Transportation
Safe transportation service for veterinary visits, grooming appointments, or relocation needs. Climate-controlled vehicles equipped with secure pet carriers. Drivers trained in animal handling and emergency first aid. Service includes real-time location updates and post-transport activity summaries.
People
Mike
Founder & Lead Caregiver
With 25+ years of experience, Mike established happytails in 1998 after rescuing his first shelter dog. He personally trains all staff members and oversees daily operations. His expertise in canine behavior comes from hands-on experience with over 1,000 pets.
Rebecca
Senior Pet Care Specialist
Rebecca has provided dedicated pet care services for 15 years. Certified in animal first aid and behavior modification, she specializes in senior pet support. Clients praise her consistent communication and ability to make nervous pets feel comfortable.
Questions
What areas do you service?
We serve Acton, Boxborough, Harvard, Littleton, Westford, Groton, Carlisle, Concord, and Lincoln. Contact us for specific location details.
Do you care for cats?
Yes, we offer specialized feline care services including medication administration, litter box maintenance, and interactive play sessions.
Are overnight services available?
Overnight pet sitting available in your home or ours. Includes 24-hour supervision, medication management, and home security checks.
How do you handle emergencies?
Our staff maintains current CPR/first aid certifications. Emergency protocols include immediate owner contact and pre-arranged veterinary partnerships.
Can I schedule recurring services?
Yes, we offer customizable recurring service plans with flexible scheduling options for daily, weekly, or as-needed care.
What training methods do you use?
We employ positive reinforcement techniques focusing on reward-based learning. Training programs address basic obedience, behavioral issues, and socialization needs.
Videos
Reviews (1)
Andrew Emerson
Mar 16, 2021
Report
Critical: Professionalism, Responsiveness We contracted with Happy Tails for a year. But for the last month we have left multiple messages both through text voicemail and email for Mike and happy tails to return our fob key. If we are unable to secure the fob key by the end of the week (8/29) we will incur $100 fee from our apartment complex. Please respond or call me ASAP.
