Business Details
We are Andy's Pet Shop, a San Jose-based local pet supply and adoption retailer with over 70 years of continuous community service since our founding in 1950. Our team is made up of dedicated local pet experts with specialized, hands-on knowledge of the care needs of a wide range of companion animals, from small mammals and birds to reptiles and fish. We prioritize personalized, one-on-one support for every customer, taking the time to answer questions and provide tailored advice for each pets unique needs. Our product selection is carefully curated to include healthier, natural options that are often unavailable at large big-box pet stores, including specialty hay, natural toys, and species-specific nutrition. We are deeply committed to animal welfare, partnering with local organizations to list foster and adoption opportunities, and hosting vet exam events to support community pet health. As a locally owned small business, we actively support other San Jose small businesses and community groups to strengthen our local ecosystem.
Our new ownership, led by long-time former employee Jonny Rizo, brings fresh energy and exciting planned updates to our store and services while honoring our decades-long legacy of trusted care. We hold ourselves to the highest standards of animal care for all live animals in our store, many of which are available for adoption to loving homes. We are transparent about all product sourcing and animal care practices, and welcome customer questions about our inventory and in-store residents. Our core mission is to help pets and their people feel welcome, supported, and cared for at every step of their pet ownership journey, and we measure our success by the happiness of our customers and their animal companions. We are proud to have been a staple of the San Jose community for over seven decades, and look forward to serving local pet owners for many years to come.
Our new ownership, led by long-time former employee Jonny Rizo, brings fresh energy and exciting planned updates to our store and services while honoring our decades-long legacy of trusted care. We hold ourselves to the highest standards of animal care for all live animals in our store, many of which are available for adoption to loving homes. We are transparent about all product sourcing and animal care practices, and welcome customer questions about our inventory and in-store residents. Our core mission is to help pets and their people feel welcome, supported, and cared for at every step of their pet ownership journey, and we measure our success by the happiness of our customers and their animal companions. We are proud to have been a staple of the San Jose community for over seven decades, and look forward to serving local pet owners for many years to come.
Highlights and features
- We have served San Jose pet owners since 1950.
- Our team includes specialized pet care experts.
- We offer healthier natural options than big-box stores.
- We support local animal adoption and welfare programs.
- We provide tailored advice for every pet type.
Services
Pet Supply Retail
We stock a wide range of high-quality pet supplies for all companion animal species, including natural hay, specialty food, toys, habitat accessories, and litter. Our inventory includes hard-to-find items like fresh oat hay and species-specific products not available at large chain stores. All products are curated to support the health and happiness of pets of all sizes and types.
Live Animal Adoptions
We house a variety of rescued companion animals in our store, including small mammals, birds, reptiles, fish, and more, many of which are available for adoption to local homes. All in-store animals are well-cared for by our trained, knowledgeable staff. We partner with local welfare organizations to facilitate adoptions and ensure each animal is matched with a suitable, loving home.
Pet Care Guidance
Our knowledgeable staff provides personalized, species-specific advice to help pet owners provide optimal care for their companion animals. We can answer questions about nutrition, habitat setup, behavior, and health needs for pets ranging from rabbits and guinea pigs to reptiles and birds. We prioritize education to help customers make informed decisions for their pets wellbeing.
Small Animal Grooming
We offer specialized grooming services for small companion animals, including nail trims for rabbits, guinea pigs, and other exotic pets. Our staff is trained in species-specific grooming techniques to ensure safe, stress-free experiences for all animals. This service is designed for pet owners who struggle to find providers with expertise in small and exotic pet care.
Community Pet Support
We host free community vet exam events and list local animal foster and adoption opportunities to support pets and owners in need. We collaborate with San Jose businesses and welfare groups to expand access to pet care resources for all community members. These programs reflect our commitment to improving the lives of local pets and their people.
Reviews (5)
Amy P.
Jun 20, 2022
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The sweet woman with glasses at the counter was more than happy to provide assistance and information on the products! Definitely would recommend!
Sarah S.
May 21, 2022
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Honestly, I dont care what the store sells. The staff is disgustingly rude. I wish I could give 0 stars. And for that reason alone, I avoid this store at all costs. When I was a kid, visiting this store was the highlight of my day. As the years have gone by, the store has gotten worse and worse. I have seen some recent reviews about a woman with short hair. I had the pleasure of experiencing her today.
As I walked in with my kids, we were not greeted which is fine, customers don't always get greeted. As I walked to the back of the store, we saw the same short haired woman at her desk. She didn't look up or acknowledge our presence at all. I said "Hello!" to her hoping that she could help us find what we needed. She looked up, gave me a NASTY look, then looked back down without saying a word.
Not even a simple "hello" back. Wow.at that very moment is when I said NOPE I am not giving my money to these people. As my kids and I walked out, I said "we don't need any help but thanks anyway!" She then walked behind us and slammed the door! Do not shop here. Find another business to support. These people do not deserve to be in business any more. 0 stars!
As I walked in with my kids, we were not greeted which is fine, customers don't always get greeted. As I walked to the back of the store, we saw the same short haired woman at her desk. She didn't look up or acknowledge our presence at all. I said "Hello!" to her hoping that she could help us find what we needed. She looked up, gave me a NASTY look, then looked back down without saying a word.
Not even a simple "hello" back. Wow.at that very moment is when I said NOPE I am not giving my money to these people. As my kids and I walked out, I said "we don't need any help but thanks anyway!" She then walked behind us and slammed the door! Do not shop here. Find another business to support. These people do not deserve to be in business any more. 0 stars!
Siavash Azari
May 21, 2022
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Visited on 05/28/2022: The description says they have rescue pets so I visited but the rude lady said it was a year ago. So I'm suggesting an edit to the description! I still don't think I would ever go back considering the rudeness.
Chris N.
May 19, 2022
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Love this place but the young girl with short hair is very very rude. Every time I have been in. No idea what her issue is. I know it's not just a bad day.
Wilford Brimley
May 10, 2022
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The best pet shop in town for owners of insect eating pets. This place has all their insects like half the price of Petco/petsmart and they are visibly much healthier and properly cared for.
