Business Details
9 Years
experience
Your Trusted Partner for Pet Boarding & Daycare in Chinchilla
At The DogHouse Inn, we have dedicated ourselves to providing exceptional care for dogs since our establishment. Our facility in Chinchilla, QLD, offers a clean, safe environment where pets receive personalized attention from our experienced team. We specialize in dog boarding, daycare, grooming, and medical care, with flexible booking options to suit various needs. Our commitment to quality is reflected in our spotless facilities and the trust placed in us by pet owners across Western Down Region and South East Queensland. With over eight years of experience, we ensure every dog feels at home through tailored services like hydrobathing, nail trimming, and medication administration. Our team, led by Ken and Helen, prioritizes the well-being of every pet, offering transparent pricing and clear policies for peak and off-peak seasons.We pride ourselves on maintaining strong relationships with our clients, as evidenced by consistent positive feedback and repeat visits from satisfied customers. Our services extend beyond basic care, including specialized attention for high-maintenance or aggressive dogs, ensuring a stress-free experience for both pets and owners. We operate with defined trading hours and provide clear guidelines for arrivals, departures, and emergency situations. Our dedication to excellence has made us a trusted choice for pet owners seeking reliable, professional care.
Services
Dog Boarding
Day Care
Grooming
Nail Trimming
Medication Administration
Pet Grooming
Kennel Services
Pet Sitting
Dog Bathing
Special Needs Care
Details
- Year established: 2017
Highlights and features
- We offer over 8 years of dedicated dog care experience in a spotless facility.
- Our team provides personalized attention with transparent pricing and clear policies.
- We cater to high-maintenance and aggressive dogs with specialized care protocols.
- Our services include grooming, medication administration, and emergency care options.
- We maintain strong client relationships through consistent, positive customer feedback.
What people say
Spotless facilities
Awesome kennels
Stress-free solution
Wonderful time
Highly recommend
Services
Dog Boarding
Our boarding service provides secure, clean kennels for dogs during owners' absences. We offer tiered pricing based on group size and seasonality, with specialized care options for unique needs. Our facility maintains strict hygiene standards while providing individualized attention to ensure pet comfort.
Day Care
Daily supervision service operating 7am-5:30pm weekdays. Includes socialization opportunities, exercise, and basic care routines. Ideal for working pet owners seeking midday companionship and activity for their dogs without overnight stays.
Grooming
Professional hydrobathing services to maintain coat health and cleanliness. Additional grooming options include nail trimming with variable pricing based on complexity. All grooming performed by experienced staff using appropriate equipment and techniques.
Medical Care
Medication administration and basic health monitoring services. Includes deworming treatments and care for dogs in season. Staff trained to handle special medical requirements with professional oversight and documentation.
Specialized Handling
Tailored programs for high-maintenance, aggressive, or dangerous dogs. Additional fees reflect enhanced safety protocols and specialized staff expertise. Designed to manage challenging behaviors while ensuring proper care and containment.
People
Ken
Co-Owner
Co-owner with extensive experience in canine care and facility management. Focuses on operational excellence and maintaining high facility standards.
Helen
Co-Owner
Co-owner dedicated to personalized pet care and client relations. Implements detailed care protocols and ensures consistent service quality across all operations.
Questions
What services do you offer for dogs?
We provide boarding, daycare, grooming, nail trimming, medication administration, and specialized care for high-maintenance or aggressive dogs.
What are your peak season requirements?
Peak bookings require 50% deposit and have specific cancellation policies: $100 fee over 25 days prior, 50% forfeiture under 25 days.
How do I make a booking?
Complete our online booking form for new or returning customers through our website's dedicated booking section.
What payment options are available?
Payment details aren't specified in our materials, but we recommend contacting us directly for current payment method information.
Can I bring special dietary requirements?
Owners must supply dry biscuits, canned food, or special diets for their pets during their stay with us.
What happens for after-hours pickups?
Out-of-hours pickups incur $30 charge and require prior arrangement with our staff for special circumstances.
Reviews (4)
Shane Lynch
Jun 04, 2022
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Not really happy, they keep deposit even with weeks of notice of cancelation of not needing there service. Only booked a few days ago for weeks ahead and with weeks of notice not requiring service they keep your deposit. People want hard earned money for nothing, not happy.
Hazel Foster
Dec 22, 2021
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Very pleased lovely clean facilities and caring owners. Elmo was happy and bright when we collected him.would highly recommend.
Clarissa Lees
Nov 26, 2021
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Lucky to have found this place. Caitlyn is fantastic with Brax and Helen is wonderful to deal with also. Brax is always so happy when he's been there and the kennels themselves are great. They all have their own individual play pens too.
Hannah Conroy
Sep 16, 2021
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Thanks for taking such great care of our dog. He came home so happy- he had way too much fun I think!
