Business Details
18 Years
experience
Trusted Dog Daycare, Boarding & Grooming in Austin
Mud Puppies has been dedicated to providing exceptional care for dogs since 2008. Our team of passionate animal lovers offers a comprehensive range of services including daycare, boarding, grooming, training, and self-service dog washes. We prioritize the well-being and happiness of every pet through structured playgroups, personalized attention, and a commitment to community animal welfare. Our staff undergoes rigorous training to ensure pets receive the highest standard of care. With two convenient locations in Austin, we serve local pet owners while actively supporting animal rescue initiatives.Our facilities feature climate-controlled environments, specialized play areas, and safety-focused protocols. We maintain partnerships with local organizations like Austin Dog Rescue and adhere to strict health and behavior requirements for all pets in our care. Our leadership team brings decades of combined experience in pet care and community service. We continuously strive to innovate our services while maintaining transparency in operations and pricing. Customer satisfaction remains our top priority through clear communication and consistent service quality.
Services
Dog Daycare
Pet Boarding
Dog Grooming
Obedience Training
Self-Service Wash
Details
- Year established: 2008
Highlights and features
- We offer 16+ years of specialized pet care experience since 2008
- Our certified staff maintains 2:1 staff-to-dog ratios during play sessions
- We partner with Austin Dog Rescue and have placed over 100 dogs in permanent homes
- Our facilities feature climate-controlled environments with separate play zones
- We implement strict health and behavior screening protocols for all pets
What people say
Loving staff
Clean facilities
Excellent communication
Well-structured playgroups
Knowledgeable team
Services
Dog Daycare
Structured socialization program with trained staff maintaining 2:1 supervision ratios. Separate play zones accommodate different energy levels and temperaments. Daily physical and mental stimulation helps prevent destructive behaviors at home while promoting positive dog-to-dog interactions in a controlled environment.
Pet Boarding
Climate-controlled accommodations with soft bedding and soothing music. Daily group play sessions maintain activity levels while individual rest periods ensure quality sleep. Staff administer medications and provide enrichment activities to keep boarded pets mentally engaged during their stay.
Dog Grooming
Professional grooming services including bathing, nail trimming, ear cleaning, and coat styling. Hypoallergenic products protect sensitive skin while hand-scissoring techniques ensure precise finishing. Experienced groomers handle pets with care while maintaining safety protocols throughout the grooming process.
Obedience Training
Structured training programs combining playcare with skill development. Day training includes multiple 20-minute sessions weekly with progress reports for owners. Private consultations address specific behavioral needs while group classes reinforce basic commands and socialization skills.
Self-Service Wash
Fully equipped wash stations with commercial-grade tools and supplies. Features include waist-high tubs, high-velocity dryers, and multiple brush types. No appointments needed with walk-in availability during operating hours, offering cost-effective alternative to professional grooming.
People
Edward Flores
Co-Owner
Co-owner since 2008 with extensive animal welfare experience. Serves on Austin's Animal Advisory Commission and operates therapy dog team with national award-winning Kaxan. Former personal banker who transitioned to pet care industry full-time.
Kelley Struve
General Manager
Co-owner and General Manager of North MoPac location. Pet care professional with 15+ years fostering experience through Austin Dog Rescue. Oversees daily operations while maintaining client relationships and community engagement initiatives.
Questions
What are your operating hours?
We're open Monday-Friday 7am-7pm, Saturday 8am-6pm, and Sunday 11am-5pm at both Austin locations.
Do you require pet vaccinations?
Yes, all pets must have current Rabies, DHLPP, and Bordetella vaccinations with proper documentation.
Can I tour the facility before booking?
Orientation visits are required for all new pets before daycare or boarding reservations.
How do you handle pet behavior issues?
Our trained staff conducts daily assessments and maintains 2:1 supervision ratios to ensure safe interactions.
What payment methods do you accept?
We accept cash and major credit cards for all services at our Austin locations.
Do you offer multi-pet discounts?
Yes, second dog rates apply for daycare and boarding when pets stay in the same bunk.
Videos
Reviews (4)
Emily Sanders
Jun 03, 2022
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I never usually leave reviews, but Mud Puppies is now my favorite groomer in the Austin area! I've been to a few other groomers in the area, but they haven't been as great as this place. I have a Great Pyrenees that has a lot of hair and takes a long time to groom, but they finished so quickly and my dog never looked better! The groomer was very experienced with the breed and took such great care of my dog. My dog has never smelled SO good! I don't know what products they use, but after 3 weeks, my dog still smells like she got groomed yesterday - it's magic!
Lyndsey M.
May 12, 2022
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Wow this place is truly awful. I took my 4 month old Shipoo in for her first groom today. The Groomer could not explain what length he would cut or even if he would be cutting her. After 10 minutes of lots of confusion back and forth he took my puppy and started aggressively brushing her until she was yelping in pain. After deciding this is not the place for us, I was told I would be charged a $25 dollar fee?! I'd heard bad reviews but took a chance because it's close to where I live. But I HIGHLY recommend avoiding.
Atheus T.
Apr 30, 2022
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Really friendly staff, when I walk into any pet service facility I rate it on Friendliness, if your nice to my little buddy your cool in my books, and this place was that! Super close to home and super friendly
John Seay
Apr 11, 2022
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Tried twice to make an appointment by leaving a message. Never got a call back. Mud Puppies North must have so much business they don't need to do even that. I have 3 calm dogs that would have been easy money and a new customer to boot. Maybe they would like to hire me as a consultant. I've been a business owner in Austin for 23 years. I might have something to share with them about this stuff. Very disappointing.
