Business Details
50+ Years
experience
Your Trusted Partner for Pet Product Distribution Solutions
Founded in 1936, Pet Food Experts has evolved from a small family-owned operation into the largest pet specialty distributor in the United States. Our four-generation legacy combines deep retail expertise with innovative distribution solutions, serving over 10,000 pet retailers nationwide. We distinguish ourselves through a people-first philosophy that prioritizes meaningful relationships with retailers, vendors, and communities. Our industry-leading logistics network features the largest cold-chain service in the pet industry, enabling fresh and frozen product deliveries across diverse retail channels.With 80+ years of operational experience and a curated portfolio of 170+ premium brands, we provide comprehensive support that extends beyond product distribution to include merchandising guidance, business intelligence, and community-building initiatives. Our commitment to industry growth is demonstrated through annual events like PFEXPO and ongoing investments in sustainable practices that benefit pets and their communities.
Services
Pet Food Distribution
Cold-Chain Logistics
Brand Partnerships
Retailer Support Services
Industry Event Production
Details
- Year established: 1936
Highlights and features
- We offer 80+ years of combined experience in pet specialty distribution
- Our logistics network includes the industry's largest cold-chain delivery system
- We provide dedicated account management with 24/7 customer support access
- Our curated portfolio features 170+ premium pet brands with exclusive offerings
- We maintain a 98% order accuracy rate with industry-leading fill rates
Services
Pet Food Distribution
Our comprehensive distribution network delivers premium pet products to specialty retailers nationwide. With 80+ years of industry experience, we maintain 98% order accuracy and high fill rates through advanced logistics technology. Our services include inventory management, merchandising support, and business intelligence tools to help retailers optimize product selection and profitability.
Cold-Chain Logistics
We operate the pet industry's largest cold-chain delivery system for fresh and frozen pet products. This specialized network maintains precise temperature controls throughout transportation and storage, ensuring product integrity from distribution centers to retail locations. Our infrastructure supports both large-scale chains and independent retailers requiring fresh food distribution.
Brand Partnerships
We curate relationships with 170+ premium pet brands, focusing on quality and innovation. Our team provides brand development support, market insights, and exclusive product offerings to help manufacturers succeed in the specialty retail channel. Through strategic partnerships, we help brands expand their market reach while maintaining their core values and quality standards.
Retailer Support Services
Our dedicated account management team offers personalized support for pet retailers, including inventory optimization, staff training, and merchandising solutions. We provide access to industry research, sales analytics, and marketing resources to help retailers grow their businesses. Our customer service team is available during extended hours to address operational needs.
Industry Event Production
We organize PFEXPO, the premier industry event connecting pet specialty retailers with brand partners. The event features product showcases, educational workshops, and networking opportunities designed to foster business growth. Our event planning team creates engaging experiences that strengthen industry relationships and drive innovation in the pet care sector.
People
Michael Baker
CEO & President
Fourth-generation leader with 30+ years in pet industry. Expanded distribution network to national scale while maintaining family values. Recognized as Pet Age Magazine Power 50 Influencer in 2021.
Paul McCarron
Chief Financial Officer
Finance executive with extensive experience in distribution operations. Oversees financial strategy and business development initiatives. Implements systems to maintain 98% order accuracy across national logistics network.
Seth Mayers
Chief Technology Officer
Technology leader driving digital transformation. Develops innovative solutions for supply chain optimization and customer experience enhancement. Implements systems supporting 10,000+ retail partners nationwide.
Joe Carras
SVP, NHP and Commercial Strategy
Veteran pet industry strategist with expertise in natural products and commercial operations. Develops growth initiatives for specialty product lines. Builds partnerships with premium brand manufacturers.
Brian Wyrostek
SVP, Business Intelligence and 3P/PS
Data-driven leader focused on analytics and third-party logistics. Develops insights that help retailers optimize inventory and improve profitability. Manages relationships with 170+ brand partners.
Questions
What services do you offer pet retailers?
We provide comprehensive distribution services including inventory management, cold-chain logistics, merchandising support, and business intelligence tools for pet specialty retailers.
Which geographic areas do you serve?
We service pet retailers from Washington State to Maine, covering the Pacific Northwest, Midwest, Northeast, and expanding into California, Nevada, Arizona, and Hawaii.
How can vendors partner with you?
We partner with premium pet brands that share our commitment to quality. Our dedicated vendor relations team provides market insights and distribution support for 170+ brand partners.
What makes you different from other distributors?
Our people-first approach combines multi-generational retail expertise with innovative logistics. We maintain 98% order accuracy and offer personalized support through dedicated account management teams.
Do you offer educational resources for retailers?
Yes, we provide industry research, sales analytics, and merchandising guidance through our account management teams and at our annual PFEXPO event.
How do you handle fresh product distribution?
Our industry-leading cold-chain network maintains precise temperature controls for fresh and frozen pet products, featuring the largest refrigerated delivery system in the pet industry.
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Reviews (2)
John Froehlig
Apr 08, 2021
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The staff and employees are awesome. Floor to ceiling pet supplies. You need something for your pet they have it.
Luis Rios
Jun 03, 2018
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Great business. Lots of growth opportunities. Looking for motivated individuals who want to join a family owned business that appreciates motivated employees than this is the place.
