Business Details
50+ Years
experience
Your Trusted Partner for Pet Lodging & Daycare in Lafayette
At Waiterock Pet Ranch, we have dedicated ourselves to providing exceptional pet care since 1942. Located in the scenic hills of Lafayette, California, our facility offers customized daycare and overnight boarding solutions designed to ensure pets receive safe, clean, and compassionate care. Our trained staff prioritizes individual attention, with private enclosures for dogs and cats, structured play sessions, and evening turndown services. With over 80 years of continuous operation, we maintain a legacy of excellence through our commitment to meeting rigorous standards of conscientious care. Our services cater to the Greater East Bay area, including Lafayette, Walnut Creek, and Oakland, with flexible scheduling options to accommodate busy lifestyles.We emphasize transparency in our processes, requiring new clients to complete an assessment period to ensure compatibility with our environment. Our facility features spacious indoor and outdoor enclosures, climate-controlled accommodations, and specialized amenities for holiday periods. We maintain strict vaccination protocols to safeguard all animals in our care, and our experienced team conducts regular evaluations to uphold safety and comfort. Our dedication to quality has made us a trusted choice for pet owners seeking reliable care solutions.
Services
Lodging
Spa Services
Daycare
Overnight Stays
Playtime Passes
Details
- Year established: 1942
Highlights and features
- We offer 80+ years of continuous experience in professional pet care.
- Our staff provides personalized attention with private, climate-controlled enclosures.
- We maintain rigorous safety standards through structured playgroups and assessments.
- Our facility includes spacious outdoor play areas and turndown services with treats.
- We serve the Greater East Bay with flexible drop-off/pickup hours.
Services
Overnight Stays
Our overnight stays provide private, secure enclosures with indoor/outdoor access for dogs and cats. Pets enjoy structured play sessions, evening turndown service with treats, and climate-controlled comfort. Reservations require vaccination compliance and prior assessment.
Spa Services
Spa services include shampoo/rinse baths and light brushing for boarding/daycare guests. Optional add-ons like ear cleaning are available. We prioritize stress-free experiences, halting services if pets show discomfort.
Daycare
Daily playtime packages feature supervised outdoor sessions and midday naps. Discounted passes require initial a la carte visits to ensure pet compatibility. Regular attendance builds safer playgroups through familiarity.
Holiday Boarding
Holiday boarding includes minimum stay requirements and rate increases during peak periods like Christmas and July 4th. Front office closures occur on major holidays, with limited weekend hours for drop-offs/pickups.
Assessment Reservations
New clients must complete a $25 assessment to evaluate pet compatibility with our environment. The 2-3 hour session includes playgroup observation and kennel acclimation to ensure safety and comfort for all animals.
Questions
What services does Waiterock offer?
We provide pet lodging, daycare, spa services, and holiday boarding with private enclosures and structured play sessions.
Are there vaccination requirements?
Yes, dogs require Rabies, DHPP, Bordetella, and Canine Influenza; cats need Rabies and FVRCP vaccinations.
How do holiday schedules affect bookings?
Holiday stays require minimum 3-5 day bookings with rate increases. Front office closes on major holidays like Christmas.
What areas do you serve?
We serve the Greater East Bay, including Lafayette, Walnut Creek, Oakland, and surrounding communities.
How do I start using your services?
Create an account, upload vaccination records, schedule an assessment, then book trial daycare/boarding sessions.
What are your business hours?
Monday-Friday 8AM-6PM (closed 12-2PM), Saturday 8AM-12PM, Sunday 3PM-5PM for general services.
Reviews (7)
Pam N.
May 04, 2022
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We've trusted Waiterock for years. First with our former big rescue dog. Now with our two smaller rescues. All with certain behavioral issues that Waiterock has been willing to work with. The facility is the best, and cleanest we've ever seen. Nice kennels and good open spaces for the dogs to play a bit. Staff has always been super responsive if we've had questions. Recently our two littles came home with a few intestinal issues after boarding. Honestly, it was probably just stress and a bit of dietary change.
But Candy was wonderful about responding to my call to discuss if they'd had any problems while there and offer what good dietary approaches to take to help them feel better. We will continue to trust Waiterock as our boarding facility even though there are many others closer to where we live.
But Candy was wonderful about responding to my call to discuss if they'd had any problems while there and offer what good dietary approaches to take to help them feel better. We will continue to trust Waiterock as our boarding facility even though there are many others closer to where we live.
Sakai Naismith
Mar 26, 2022
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Went to have a look at this kennel and will never allow my dog to stay there after I saw the way the staff were speaking to another dog owner. The receptionist pointedly accused the dog (and the owner) of destructive behaviour. The dog owner looked genuinely shocked. and was rather disappointed. The biggest issue with this unkind receptionst was his failure to understand that the kennel is the source of the bad behaviour.
If chewing is not typical behaviour for the dog, the kennel was actually the source of his negative behaviour. I wished I had said something at the time about his accusatory tone.you would have thought that the dog owner had broken something herself.
If chewing is not typical behaviour for the dog, the kennel was actually the source of his negative behaviour. I wished I had said something at the time about his accusatory tone.you would have thought that the dog owner had broken something herself.
Rhamy Kirdani
Mar 14, 2022
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Friendly staff take great care of our puppy everytime we go out of town. Just make sure to reserve your space in advance!
Bill C.
Feb 25, 2022
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Extremely rude, poor service, difficult, poorly managed and disrespectful to me and my gentle dog. AVOID
Rita Trumbo
Oct 22, 2021
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Excellent staff; facilities are clean, safe and well maintained; with ample area for pet play. Ideal for both short and extended stays.
Melinda Oliver
Jul 14, 2021
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Max's favorite staycation! This is the most well run and well kept kennel evidenced by how happy our Max is at the end of his stays at Waiterock.
Gary O.
Jun 17, 2021
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These are the pictures of my dog post a 4 night stay last weekend. Candice Harper's (the owners) response was 'well I guess you won't be boarding again in the future if you that are unhappy'. Reasons given for these wounds included 'he was climbing in and out of a paddling pool' and 'maybe it was because he was laying down on concrete'. They claimed to be unaware of the cut under his eye or the cut behind his ear.
In fairness, I had previously boarded my dog here without incident, and always found Lauren, in particular to be very attentive. However, the response from the owner, Candice Harper when I collected my Dog was contemptible. They had also not sought to get my dog seen by a vet and just suggested he would 'be fine'. I don't ordinarily review anything, but people should be aware of the potential risks of boarding here. Negligent at best. Completely devoid of any duty of care based on this experience.
In fairness, I had previously boarded my dog here without incident, and always found Lauren, in particular to be very attentive. However, the response from the owner, Candice Harper when I collected my Dog was contemptible. They had also not sought to get my dog seen by a vet and just suggested he would 'be fine'. I don't ordinarily review anything, but people should be aware of the potential risks of boarding here. Negligent at best. Completely devoid of any duty of care based on this experience.
