Business Details
33 Years
experience
Your Trusted Pet Grooming Salon in San Ramon
Shampooches has been a trusted name in pet care since 1993, dedicated to providing exceptional grooming and self-bathing services for dogs and cats in San Ramon, California. Our state-of-the-art facility, relocated to Crow Canyon Commons Shopping Center, reflects our commitment to creating a comfortable environment for both pets and their owners. With over 100 years of combined experience among our professional groomers, we prioritize personalized attention to meet each pet's unique needs. Our self-bathing tub, available by appointment, offers convenience for pet owners while maintaining cleanliness. Recognized as 'Best in the East Bay' by Diablo Magazine for over fourteen years, we take pride in our team's expertise and dedication to ensuring pets look and feel their best.Customer testimonials highlight our staff's genuine care and the excitement pets show when visiting our salon. We maintain transparency in our services, including clear pricing for grooming, nail trims, and specialty treatments. Our relocation and facility upgrades demonstrate ongoing investment in improving the pet care experience. By combining professional expertise with a family-oriented approach, we aim to be the premier choice for pet grooming in the region. Our operating hours and holiday schedule are designed to accommodate client needs while maintaining service quality.
Services
Professional Grooming
Self Bathing
Pet Taxi
Teeth Cleaning
Nails Trimmed
Specialty Treatments
Drop-in Services
Appointment Grooming
Cat Care
Dog Care
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of specialized pet grooming expertise
- Our state-of-the-art facility includes a dedicated self-bathing station
- Recognized 'Best in the East Bay' by Diablo Magazine for 14+ years
- Professional groomers with combined 100+ years of experience
- We maintain consistent service quality through staff training programs
What people say
Looks fantastic
Excited to go
Well cared for
Strut their stuff
Barks with excitement
Services
Professional Grooming
Our expert groomers provide breed-specific haircuts, bathing, and detailing for dogs and cats. With over 100 combined years of experience, we ensure precise grooming that meets both aesthetic and hygiene needs. Services include coat trimming, ear cleaning, and paw pad maintenance.
Self Bathing
Pet owners can use our self-bathing station equipped with shampoo, towels, and drying tools. The one-hour session includes full cleanup by our staff. Additional fees apply for specialty shampoos and multiple pets during the same appointment.
Pet Taxi
We offer pet transportation for grooming appointments within local service areas. The minimum fee of $20 ensures safe pickup and return, providing convenience for clients who cannot transport their pets personally.
Teeth Cleaning
Monthly dental services provided by Dental Monkey specialists include non-anesthetic teeth cleaning. This service focuses on maintaining oral hygiene and preventing dental issues through professional cleaning techniques.
Nails Trimmed
Quick and safe nail trimming available on a drop-in basis. Our staff uses professional tools to maintain proper nail length, preventing discomfort and mobility issues while ensuring pet safety during the process.
Questions
What grooming services do you offer for cats?
We provide full grooming services for all cat breeds including bathing, haircuts, nail trimming, and ear cleaning by experienced feline specialists.
Can I use the self-bathing station without prior appointment?
Our self-bathing tub requires advance appointments to ensure availability and proper preparation of the facility for your pet's visit.
Do you offer pet transportation services?
Yes, our Pet Taxi service provides pickup and return for grooming appointments within our service area for a minimum fee of $20.
What are your holiday operating hours?
We follow special holiday hours with reduced schedule before major holidays and temporary closures between Christmas and New Year.
How can I schedule a grooming appointment?
Appointments can be made by phone at 925-806-0647 during our operating hours, with same-day bookings available when schedule permits.
Reviews (6)
Nischita Prasad
Apr 25, 2022
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Worst experience ever! My dogs came back home with bloody paws & the groomer denied to even have any communication. Management is horrible, they don't care for dogs. They don't pick up phone even after leaving multiple voicemails they don't return your call and they keep your dogs for over 6 hrs with no communication what so ever. We are never sending our dogs back because of how they mishandle pets.
Abhishek Sharma
Apr 23, 2022
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We were so happy with the way they did the grooming for our pup. It was almost like they transformed our little dog. We don't think we need to go anywhere else great place for grooming and reasonable price.
Zeehan Selha
Mar 24, 2022
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This is my third time at Shampooches. The first two times were great, which is why I went back. However, this visit was terrible. The cut my dog received was horrible. He has different lengths of hair. His back leg hair is longer than the rest of his body. The hair around his face is uneven, where the right is shorter than the left. It looks like they clipped him too much on one side. The work seemed sloppy, rushed, and I definitely do not feel the customer service was great this time. I do not recommend Shampooches. And it is way overpriced.
Lindsey Smith
Dec 31, 2021
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Love the cut! Our dog was given a bath, nail trimming, and a grooming. The grooming turned out fantastic. My wife thinks our pup is super cute and we'll definitely be back. We have mini aussie and it can be hard to find a place that does really well with their coat but this place was perfect. That all being said, I dropped a star because the communication difficulties. I called for an appointment but no answer so I left a voice mail and it took two or three days for a call back.
Then when I arrived, there was a sign on the door to not come in but call them to let them know you were there. They answered and the check-in went smoothly. They said our dog would be ready between 12:30pm-1pm and that they would call me. I didn't hear anything so I called at 1:40pm. I called 3 times over the course of 20 minutes and no answer. So I showed up in person. They had someone at the door and I asked them about my dog. They said she was ready and brought her right out. Kinda frustrating that I had to show up to find out. Anyways, I still really like the place and will be back.
Then when I arrived, there was a sign on the door to not come in but call them to let them know you were there. They answered and the check-in went smoothly. They said our dog would be ready between 12:30pm-1pm and that they would call me. I didn't hear anything so I called at 1:40pm. I called 3 times over the course of 20 minutes and no answer. So I showed up in person. They had someone at the door and I asked them about my dog. They said she was ready and brought her right out. Kinda frustrating that I had to show up to find out. Anyways, I still really like the place and will be back.
Its Dom
May 20, 2021
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Wonderful place to get your dog groomed! The ladies are so nice and took such great care of our dog. I called and they got me in within a few days. Thank you
Olivia Havens
Dec 21, 2020
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"Walk in" (we actually had to sit in our car cause Covid) to get our cats nails trimmed. The girl came out to get our little guy, and it only took her about ten minutes. His nails were trimmed nicely, and the girl was very nice. Will visit again.
