Business Details
Emergency
services
Veterinary Care for Traditional & Exotic Pets in Plano
Custer McDermott Animal Hospital has been dedicated to providing comprehensive veterinary care for pets in Plano, TX and surrounding areas since our establishment. Our team of experienced veterinarians and staff utilize advanced medical technologies and diagnostic tools to deliver high-quality healthcare services tailored to the unique needs of each pet. We specialize in treating both traditional and exotic animals, offering wellness exams, surgical procedures, dental care, and emergency services. Our commitment to excellence is reflected in our state-of-the-art facilities, which include digital radiology, in-house laboratories, and specialized treatment areas.With over two decades of combined experience, our professionals prioritize preventive care while maintaining the highest standards of compassion and medical expertise. We serve Allen, McKinney, Parker, Fairview, and Hunters Glen, ensuring pets receive consistent, reliable care throughout the region. Our pharmacy provides direct access to essential medications, and our certified groomer offers specialized grooming services that complement overall pet health. Through continuous education and community engagement, we strive to be a trusted partner in pet wellness and longevity.
Services
Exotic Pet Care
Wellness Exams
Pet Grooming
Pet Dental Care
Diagnostics
Pet Laser Therapy
Surgical Procedures
Pet Microchipping
Highlights and features
- We provide care for both traditional and exotic pets including reptiles, small mammals, and amphibians.
- Our hospital features advanced diagnostic equipment including digital radiology and in-house laboratory testing.
- Certified master groomer available for specialized pet grooming services.
- We offer 24/7 emergency veterinary care for urgent pet health concerns.
- On-site pharmacy ensures immediate access to essential pet medications.
What people say
Excellent care
Friendly staff
Immediate attention
Certified master groomer
Essential medications
Services
Exotic Pet Care
We provide comprehensive medical treatment for non-traditional pets including reptiles, small mammals, and amphibians. Our services include routine checkups, diagnostic testing, and surgical procedures performed by experienced exotic animal specialists. This care helps owners maintain their unique pets' health through proper habitat guidance and nutritional support.
Wellness Exams
Comprehensive physical examinations detect early signs of health issues in cats and dogs. Our veterinarians check for heart murmurs, dental disease, skin conditions, and organ abnormalities through regular checkups. These exams help maintain long-term pet health and prevent serious medical problems through early intervention.
Pet Grooming
Certified master groomer provides breed-specific grooming services that promote pet hygiene and health. Regular grooming sessions help identify skin changes or coat issues that may indicate underlying medical conditions. Our grooming services combine aesthetic care with health monitoring for dogs of all breeds.
Pet Dental Care
Dental services prevent tooth loss and systemic health issues caused by oral disease. We offer professional teeth cleaning, digital radiology, and surgical treatments for dental conditions. Maintaining proper oral hygiene through these services contributes to overall pet wellness and longevity.
Surgical Procedures
Advanced surgical care using state-of-the-art equipment in a stress-free environment. Our team performs various procedures with pre-surgical evaluations, monitoring, and post-operative care. This service addresses medical conditions requiring surgical intervention while prioritizing patient comfort and recovery.
People
Dr. Demmin
Veterinarian
Specializes in exotic animal care with extensive experience treating reptiles, small mammals, and amphibians. Provides expert guidance on habitat creation and nutritional needs while performing diagnostic testing and surgical procedures for non-traditional pets.
Marietta
Master Groomer
IPG certified master groomer with specialized expertise in breed-specific grooming techniques. Identifies potential health issues during grooming sessions while providing aesthetic care that enhances pet hygiene and overall well-being.
Questions
What types of pets do you treat?
We treat both traditional pets like cats and dogs, as well as exotic animals including reptiles, small mammals, and amphibians.
Do you offer emergency veterinary services?
Yes, we provide 24/7 emergency care for urgent pet health concerns with immediate attention available by phone.
How can I schedule a grooming appointment?
Grooming appointments can be booked by calling our office directly at (214) 644-5555 during business hours.
What diagnostic tools do you have available?
Our hospital features digital radiology, in-house laboratory testing, and comprehensive diagnostic equipment for accurate pet health assessments.
Do you have a pet pharmacy on-site?
Yes, we maintain an in-house pharmacy with direct manufacturer-sourced medications for immediate pet treatment needs.
Reviews (7)
Gabs Nagel
May 20, 2022
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All the staff is wonderful and Dr. LaGrone has been a lifesaver for myself and my fiance! We have a leopard gecko that's had a few health problems, and every time we bring him in, she has always been so kind and ensures she does a thorough exam. You can tell she really loves all animals she interacts with, even the scaly ones. If you have an exotic pet (or any pet really), I HIGHLY recommend this clinic!
Dave Senter
Mar 29, 2022
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Despite an already fully booked morning and our lack of an appointment, the front desk staff kindly worked us in on a Saturday morning for our sick cat. Dr. Dave Pilkington took care of our cat with assistance from Caitlin and got him on the mend. Dr. Pilkington then made a follow-up call on Monday to ensure that everything was still OK. The clinic was clean, neat, and efficiently run. I'd recommend this clinic to anyone in the area needing veterinary services.
Angeline S.
Mar 28, 2022
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The staff is wonderful! My cat hasn't been feeling well and they got her quickly. They took very good care of her, did tests and also gave her the vaccines she was due. I'm so glad I made the decision to have her start going here.
Veda Von Bergen
Feb 26, 2022
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I brought in my 3 yr old ex-battery hen, Reba, who was limping after a possum attack. The vet evaluated her, said there was nothing broken and to use NSAIDs (non-steroidal anti-inflammatory drugs) for pain. I asked for dosages and she said she could write down some so I can use what I have at home. She started to leave and I asked if they needed to weigh her - she said she forgot, and took her back to weigh.
The vet tech came back, apologized for spilling my hen's food all over her bedding, and set down a bottle of Meloxicam, a prescription NSAID. I told her I prescribe Meloxicam all the time and am familiar with it, but would prefer aspirin for my pet. I asked about the aspirin dosage and was told they legally can't tell me and can only use NSAIDs because it's "against the law for a vet to dose aspirin for a meat bird".
I told her aspirin is an NSAID and she disagreed with me. I didn't spend more than $75 on a vet visit to have them call my pet a "meat bird". I got an aspirin dose online. Aspirin is an NSAID, by the way. Wouldn't recommend for chicken care - there are better options.
The vet tech came back, apologized for spilling my hen's food all over her bedding, and set down a bottle of Meloxicam, a prescription NSAID. I told her I prescribe Meloxicam all the time and am familiar with it, but would prefer aspirin for my pet. I asked about the aspirin dosage and was told they legally can't tell me and can only use NSAIDs because it's "against the law for a vet to dose aspirin for a meat bird".
I told her aspirin is an NSAID and she disagreed with me. I didn't spend more than $75 on a vet visit to have them call my pet a "meat bird". I got an aspirin dose online. Aspirin is an NSAID, by the way. Wouldn't recommend for chicken care - there are better options.
James Redding
Feb 16, 2022
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This was our first time at Custer McDermott. Staff was very cordial. Dr Lagrone was very helpful and knew her business. She was concerned about our dog Princess, that we felt was misdiagnosed. She contacted specialist about Princess's heart and kidneys. Our felling about misdiagnosed was right. We think this is the best place for our dog. They are truly top professionals
Alyssa Ross
Feb 11, 2022
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We are so pleased! We needed to find a new vet for follow up care after a scary ER visit and are so glad for Dr Brewer! The front office staff was so nice, too! Dr Brewer called me with the blood work results and answered all my questions and explained her findings in detail. Our little rescue pup is doing so much better! We are so thankful for the great care!
Cheryl Helms
Jan 23, 2022
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They are very kind and empathetic. We had to bring our 19 yr old cat to them as a new patient (recently moved to area) for end of life care. They treated our sweet girl with love and respect
