Call Now
Website
Call
Business Details
21 Years
experience
Luxury Pet Boarding & Daycare in St. Charles, IL
Since 2005, Ruffner's Luxury Pet Boarding has provided premium pet care services in St. Charles, Illinois. Our facility offers customized accommodations for dogs, cats, birds, and exotic animals, ensuring each pet receives personalized attention and a comfortable environment. We combine decades of experience with a team of certified professionals to deliver supervised daycare, expert grooming, and freshly baked pet treats. Our commitment to safety includes structured play sessions, rigorous staff training, and individualized care plans.

With 18 years of operational history, we maintain industry standards through continuous staff development and facility upgrades. Our services are designed to meet diverse pet needs, from luxury boarding suites with entertainment features to comprehensive grooming packages. Transparency in pricing and service details ensures clients make informed decisions about their pets' care.
Services
Boarding Daycare Grooming Dog Bakery Pet Bathing
Details
  • Year established: 2005
Highlights and features
  • We offer 18 years of specialized pet care experience in St. Charles.
  • Our staff includes certified groomers with professional training credentials.
  • Customizable luxury suites feature entertainment and supervised play areas.
  • We provide transparent pricing with no hidden fees for all services.
  • Daily play sessions are tailored to each dog's size and temperament.
What people say
Loved the staff Clean facility Pets enjoy visits Professional grooming Great communication
Services
Pet Boarding
Our boarding service provides secure, comfortable accommodations for dogs, cats, and exotic pets. Options include luxury suites with TVs and standard rooms with bedding. All guests receive daily playtime, personalized feeding schedules, and 24/7 staff supervision. Special amenities like Frosty Paw treats and staff interaction ensure pets feel at home during their stay.
Doggie Daycare
This supervised play program offers socialization and exercise for dogs in a safe environment. Activities include group play on K9 grass, indoor games, and temperament-based groupings. We provide free aggression testing to ensure compatibility and offer flexible scheduling with hourly, half-day, and full-day options to accommodate pet owners' needs.
Pet Grooming
Professional grooming services include baths, haircuts, nail trimming, and dental care. Our experienced groomers use hypoallergenic products and provide breed-specific cuts. Additional services like anal gland expression and teeth brushing promote overall pet hygiene while maintaining comfort and safety during the grooming process.
Dog Bakery
The bakery creates fresh, wholesome dog treats and birthday cakes using pet-safe ingredients. Menu options include themed cookies and custom cakes in various sizes and flavors. All baked goods are made on-site to ensure quality control and cater to special dietary requirements when possible.
Pet Bathing
Our bathing service includes shampooing, blow drying, nail trimming, and ear cleaning. We offer medicated shampoos for sensitive skin and allow clients to provide preferred products. The process focuses on thorough cleaning while maintaining a stress-free environment for all dog breeds.
People
Jenn Brauner
Owner
Jenn has led Ruffner's since 2016 after managing since 2005. She oversees operations while maintaining rescue pets including five dogs and a cat. Her leadership focuses on compassionate care and facility improvements.
Hannah Mika
Owner
Hannah joined Ruffner's in 2011, becoming co-owner in 2022. She manages daily operations and staff training. Her rescue pets include two dogs and a tortoise, reflecting her commitment to animal welfare.
Jessica
Dog Groomer
Jessica provides grooming services with over two years of experience. She specializes in handling dogs with various temperaments while ensuring comfort. Her rescue dog Maggie accompanies her during outdoor activities.
Questions
What pet types do you board?
We accommodate dogs, cats, birds, reptiles, and exotic animals with specialized care plans for each species.
Do you offer grooming services?
Yes, our grooming packages include baths, haircuts, nail trimming, and dental care using pet-safe products.
What are your daycare hours?
Doggie daycare operates Monday-Friday 7am-6pm, Saturdays 8am-5pm, and is closed on Sundays.
How do you handle pet safety?
We use temperament-based playgroupings, 24/7 staff supervision, and secure enclosures to ensure all pets' safety during their stay.
Can I tour the facility?
Yes, we encourage pre-boarding visits to familiarize pets and owners with our accommodations and services.
What payment methods do you accept?
We accept cash, checks, and all major credit cards for your convenience.
Reviews (5)
Kristina Bosse
Jun 06, 2022 Report
We have been using Ruffners for daycare and boarding for several years. Our dog LOVES it there. The staff is very friendly and accommodating, and they treat the animals as their own. I highly recommend them to care for your furry loved ones.
Emily Bicking
May 18, 2022 Report
Ruffner's staff is absolutely wonderful! Our 1-year-old pitbull mix LOVES attending doggie daycare weekly and comes home very happy after being boarded for a weekend or week. The staff is honest, friendly and have gone above and beyond to provide the best care for our dog. Any issues are promptly discussed with us, which is so appreciated! We have no worries when we drop our pup off and know he's very well cared for. Their facility is great as well!
Erika Przybylinski
Jan 08, 2022 Report
After years of having my dogs cared for in-home while I traveled, I started bringing my dogs to Ruffner's instead in 2020, and wish I had started with them years earlier! All of my dogs are rescues and spent some unhappy times in animal shelters, so I was worried about having my dogs stay in a kennel environment. I've found everyone at Ruffner's to be genuinely caring about each animal in their care, to be professional, and to be very knowledgeable about canine behaviors.

My dogs have always come home happy after staying at Ruffner's, and I completely trust Ruffner's with their care. I knew for certain that I made a good choice with Ruffner's the second time I boarded my dogs there - when I dropped them off, my dog with the strongest separation anxiety immediately ran up to one of the Ruffner's team members and leaned into her - to me, you can't get a stronger endorsement than that. Obviously, she had been very kind to him and he remembered it! Ruffner's is the very best, and I'm grateful for how well they've always taken care of my dogs!
Kelly Wiley
Nov 23, 2021 Report
After moving, I was searching for a new doggie daycare for my pup. After a terrible experience at a different place, I found Ruffners. My dog takes time to warm up to new people and I could tell right away that all the girls at Ruffners really took their time and let my dog get comfortable with them on his own terms. After just a couple visits, Rizzo was pulling me towards the door to get inside! I love everything about this place and highly recommend them!
Rachel Kowal
Nov 13, 2021 Report
My two goldendoodles love playing at Ruffner's. All of the employees are super friendly and give you prompt service. Also, it always smells so clean and disinfected everytime I walk in.