Business Details
21 Years
experience
Emergency
services
Your Trusted Veterinarians in Swansea, IL
At Best Friends Animal Hospital & Pet Resort, we are committed to providing compassionate, high-quality veterinary care for pets in Swansea, Illinois, and surrounding areas. Since 2005, our AAHA-accredited hospital has offered comprehensive medical, surgical, and dental services for dogs, cats, and exotic pets. Our Fear Free Certified team prioritizes minimizing stress during visits, ensuring pets receive personalized care tailored to their unique needs. With a focus on preventive medicine and client education, we aim to strengthen the human-pet bond through lifelong wellness programs.Our state-of-the-art facility and experienced staff are equipped to handle routine checkups, emergency care, and specialized treatments, including laser therapy and microchipping. Recognized by the AVMA and ISVMA, we combine advanced technology with a family-centered approach to pet healthcare. By offering flexible appointment scheduling and transparent communication, we strive to build lasting relationships with pets and their owners. Our dedication to excellence has earned us a reputation as a trusted partner in pet health for over 15 years.
Services
Preventive Services
Medical Services
Dental Care
Surgical Services
Exotic Pet Medicine
Laser Therapy
Microchipping
Pain Management
Details
- Year established: 2005
Highlights and features
- AAHA-accredited animal hospital with rigorous quality standards
- Fear Free Certified staff for stress-reduced pet care
- AVMA and ISVMA professional association memberships
- Personalized wellness plans for all life stages
- Advanced diagnostics and treatment technologies
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Great doctors and staff
Excellent doctors
Compassionate care
Thorough explanations
Pet-friendly environment
Services
Preventive Services
Our preventive care programs focus on early disease detection and vaccination protocols tailored to your pet's age and lifestyle. We offer puppy/kitten wellness plans, adult maintenance, and senior screening programs. Regular checkups help identify health issues before they become serious, reducing long-term treatment costs while extending pets' healthy lifespans through proactive care strategies.
Dental Care
Comprehensive dental services include professional cleanings, periodontal treatment, and oral surgery. We address common issues like tartar buildup, gum disease, and tooth fractures while educating owners about home care routines. Advanced diagnostics and pain management ensure comfortable treatment experiences for pets requiring dental interventions.
Surgical Services
Our surgical suite handles routine procedures like spays/neuters as well as complex soft-tissue and orthopedic surgeries. Pre-anesthetic bloodwork and advanced monitoring equipment ensure patient safety. Comfort care packages with anxiety-reducing medications improve surgical experiences, while post-operative laser therapy accelerates recovery for optimal outcomes.
Exotic Pet Medicine
Specialized veterinary care for pocket pets, reptiles, and small mammals includes species-specific diagnostics and treatment plans. Our team addresses unique nutritional needs, common diseases, and behavioral concerns for ferrets, rabbits, guinea pigs, and reptiles through tailored wellness programs and medical interventions.
Laser Therapy
Class IV laser therapy provides non-invasive pain relief and accelerated healing for arthritis, post-surgical recovery, and soft-tissue injuries. This technology reduces inflammation and stimulates cellular repair without medication side effects, offering a valuable complement to traditional treatment approaches for improved patient comfort.
Questions
What types of pets do you treat?
We care for dogs, cats, rabbits, pocket pets, reptiles, and other exotic animals (excluding birds) with specialized medical attention tailored to each species' unique needs.
Are emergency services available?
Yes, we provide in-clinic emergency care during regular business hours for urgent pet health issues requiring immediate veterinary attention.
How can I schedule an appointment?
Contact us by phone at 618-222-9860 or use our online scheduling system for convenient appointment booking at your preferred time.
What payment options exist?
We accept major credit/debit cards and offer financing through Scratchpay and CareCredit to help manage veterinary care expenses.
Do you offer after-hours care?
While we don't provide 24/7 services, our regular hours include extended weekday availability until 7 PM Tuesday-Thursday for added convenience.
Reviews (4)
Sg Pathways
May 14, 2022
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Budders, my Chinchilla, had a freak accident caused from an electrical storm. He needed to be seen by a vet ASAP! We found the perfect place to go - Best Friends Animal Hospital & Pet Resources! They were kind, considerate and very professional. Ultimately, my friend was suffering and I had to make a difficult decision. I needed to allow him to be free and rest. I was supported on the way into the office by the staff, valued during the visit and now cared for in my grief.
Instead of leaving with my friend I left with my friend's footprints in clay. How thoughtful for them to offer this service at no cost. They even helped him mean something even more to others by planting a tree in his honor. Thank you for reading this, Brandon
Instead of leaving with my friend I left with my friend's footprints in clay. How thoughtful for them to offer this service at no cost. They even helped him mean something even more to others by planting a tree in his honor. Thank you for reading this, Brandon
Jason Weber
Apr 20, 2022
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If you want their admin staff to schedule, re-schedule, and not schedule (after they call you to coordinate a new date and time), you have found the right business to waste your time! Dr Staehle -- It was your admin manager, Bernadette, that was the cause! I called when sitting outside the facility awaiting to get service. The first words out of her mouth over the phone were "why are you here?" It went downhill from there in a one way conversation.
She told me that I didn't have an appointment and told me that she would be happy to provide my animal's medical records to another vet! After 7 years, I will go to another vet. It should NOT be difficult to get an appointment properly scheduled and expect that service.
She told me that I didn't have an appointment and told me that she would be happy to provide my animal's medical records to another vet! After 7 years, I will go to another vet. It should NOT be difficult to get an appointment properly scheduled and expect that service.
Jeremiah Z.
Apr 18, 2022
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Great staff! I haven't been to a vet in a long time and just got a new cat. I took him there and the staff made him feel at ease. They took great care of him and I received a lot of good advice. Will finally stick with this business!
Dennis Hafford
Mar 09, 2022
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An amazing practice. When our cat took a turn for the worse back in Nov., they made room for him to be seen as a new patient. They continued with the same respect and compassion throughout the rest of his life. By the end, shy little Makkuro recognized the staff as friends and went to them. They are a remarkable veterinary practice and our family is so grateful for them. Thank you!
